SAYAN ROY
Senior Manager, Central Bank Of India
Kolkata
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior Manager
Central Bank Of India
Belghoria
04.2023 - Current
- Implemented productivity benchmarks across all departments to maximize company revenue.
- Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Engaged employees in business processes with positive motivational techniques.
- Identified partnership opportunities and established favorable business connections.
Branch Manager
Central Bank Of India
Ranaghat
07.2019 - 04.2023
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Resolved various issues impacting sales management and business operations.
- Consulted customers to boost product sales and services.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
Agriculture Finance Officer
Central Bank Of India
Haldibari
07.2015 - 07.2019
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Utilized risk management strategies to attain high loan approval rates.
Education
Bachelor Of Science - Horticulture Operations And Management
07.2010 - 06.2014
Skills
Banking
Risk management assessments
Loans
Business Development
Credit
Financial services
Sales expertise
Property insurance
Health insurance
Life insurance
Client needs analysis
Operations management
Training and mentoring
Staff Management
Growth planning
Certification
Certificate Exam Of Corporate Agents, Insurance Institute of India
Timeline
Senior Manager - Central Bank Of India
04.2023 - Current
Certificate Exam Of Corporate Agents, Insurance Institute of India
07-2021
Branch Manager - Central Bank Of India
07.2019 - 04.2023
Agriculture Finance Officer - Central Bank Of India
07.2015 - 07.2019
Bidhan Chandra Krishi Vishwavidyalaya - Bachelor Of Science, Horticulture Operations And Management
07.2010 - 06.2014