Sayed Jabir Ali
Pune
Summary
Finance professional with 17+ year’s rich corporate experience in Procurement to pay and Order to Cash domain Possess keen understanding of AP Accounting and variance analysis Green Belt Certified and completed other multiple projects as per process requirements Excellent analytical and research skills coupled with self-motivation and a willingness to work with teams in fast paced, demanding environments Identifying process gaps, evaluating reasons for error and implementing necessary rectifications. End to End knowledge Procurement to Pay (P2P) with Strong Presentation and reporting Skills Holding valid B1/B2 US Visa (Expiring in Dec 2026)
Overview
18
18
years of professional experience
Work History
Senior Operations Manager
INFOSYS BPM LIMITED
Pune
03.2025 - Current
- Playing Tower lead role of O2C for Nordics regions
- Streamlined operational workflows to enhance efficiency across multiple departments.
- Focus on aged items and discuss with concerned team for clearance
- Sharing regular update on open line items with customer
- Sharing weekly GL clearing status and clear month end open line items for smooth month end
- Signing off bank recons
- Having monthly calls with Stores and Businesses on open items
- Established multiple calls with 3rd parties for debt collections
- Monthly deck and KPI file preparation to discuss with customer
- Ensuring all RPAs working fine else raising alarm to RPA team to fix the BOT
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Provided guidance, support, and mentorship to junior team members.
- Motivated team members and devised strategies to improve workflow.
- Created reports on key performance indicators to track progress against objectives.
- Resolved conflicts between employees in a timely manner.
- Delegated work to staff, setting priorities and goals.
Delivery Manager
TATA CONSULTANCY SERVICES
Nagpur
02.2022 - 02.2025
- Started handling a team of 58 for P2P including APAC, EMEA and AMER regions
- Responsible to update MBR, QBR and weekly decks for business calls
- Leading process improvements ideas and quality SPOC for the process
- Implemented process controls to avoid risks and compliance
- Responsible for Leads one-on-one and to share feedback
- Responsible to manage team escalations whenever received
- Interacting with Onshore team on daily/weekly/monthly basis to share the process health and status of the payment and open item
- Additional control established on unsubmitted expense report and approval management post employee separation
- Deliver and drive efficiency in continuous finance processes in payables and receivables related and ensure to keep the process health and SLA green
- Successful transitioned of Payment and Vendor master processes
- Revisited payment and Vendor Master volume/scope and arranged additional bandwidth to the team
- Implementation of process changes post transition to increase efficiency and quality
Manager
GENPACT INDIA PVT LIMITED
Gurgaon
03.2010 - 02.2022
- Handling a team of 14 FTE
- Part of Sol ID discussion
- Preparing month end SLA file for dashboard
- Taking care of process matrix and health like updating SOP and Issue/Query/Process update tracker regularly
- Drive Lean ideas and GB training in the team and responsible to take of process health
- Preparing VIC for the team and looked after the AHT for the team
- Preparing RCA (Root cause analysis) for any escalation and TAT miss and share with business
- Involved in UAT testing for payments, invoice processing and T&E and Vendor management
- Taking Daily/weekly calls with client regarding process updates and others team activities
- Review team performance and activities and send to onshore team for final approval
- Taking daily huddle and share process update and to share the volume among the team
- Understanding the pulse of employees through formal and informal discussions to save attrition
- Maintaining leave and internal error tracker for all team members
- Transitioned a process in Bangalore for a month in July 2013
- Been to Bermuda on a transition in Aug 2013 and made it successfully
- Was sent to Hyderabad in Jan 2015 to help in a process in reducing volumes and made the process smooth
- Completed 3 new KTs (Knowledge transfer) via WebEx
- Been to US in June 2017 to enhance the invoice processing process, T&E management and to learn payment process for a new location – Singapore
- Been to US in Aug 2017 to manage check printing process for Claim Checks and ACH in the absence of Key resource at Onsite
Accountant
Orissa Printing Press
09.2007 - 10.2009
- Maintain accounts of the firm by assisting the senior accountant
- Keeping due records of all the vouchers and entering them in the system
- Processing of Invoices and maintaining daily tracker
Education
Bachelor of Commerce (Accounts Hons) - Accounts Hons
Utkal University
Bhubaneswar04-2007
Completed I.com -
P.N College
Khordha03-2004
Completed matriculation -
P.N High School
Jatani06-2002
Skills
- Vendor management
- Risk assessment
- Performance metrics
- Leadership development
- Cost reduction
- KPI reporting
- Standard operating procedures
- SAP – AR
- Oracle – Invoice entry and payment
- Service Centre
- Concur – invoice and expense file
- People Soft
- COUPA
- Blackline
PROJECT
Process optimization
- Standardized Middle East payments process
- Automated payment forecasting and batch processes
- Executed an India invoice processing and payment workshop in Mumbai
- Duplicate payment recovery for 363K due to limitations of ERP and controls placed
- Contractor invoice standardization, macro changes, and sustaining the quality
- Supplier master project initiated for vendor cleanup and to update all latest records for automation
Claim Processing - Check Printing Process Automation
- Successful implementation of the Claim Check payment process automation into the process removes all manual steps to print checks, and currently, all checks are printed automatically from offshore instead of onshore.
- Saved onshore 1 FTE and $52,194 in cost
- Additional effort has been added offshore in terms of FTE due to the changes and added control, and increased payment TAT, which increases customer satisfaction as well
Activities
- Performed HR catalyst of accounts payable team for a Year
- Working as an IT SPOC for the process
- Taking care of floor maintenance activities
Accomplishments
Top Performer Award (Excellence award) in 2011
Awarded the Innovator Award, Ignitor Award, Top Gun Award, and Champion Award
Awarded the Innovator Award, Ignitor Award, Top Gun Award, and Champion Award
Passport Details
Yes, Valid US Visa
Onsite Project Transitions
3
Personal Information
Date of Birth: 6th July, 1987
Languages
- English
- Hindi
- Oriya
Timeline
Senior Operations Manager
INFOSYS BPM LIMITED
03.2025 - Current
Delivery Manager
TATA CONSULTANCY SERVICES
02.2022 - 02.2025
Manager
GENPACT INDIA PVT LIMITED
03.2010 - 02.2022
Accountant
Orissa Printing Press
09.2007 - 10.2009
Bachelor of Commerce (Accounts Hons) - Accounts Hons
Utkal University
Completed I.com -
P.N College
Completed matriculation -
P.N High School