Sayon Roy Chowdhury
Lead Associate - Consultant
Kolkata
Summary
Operations professional with extensive experience in driving operational excellence by implementing innovative solutions and scaling business operations. Known for fostering collaborative team environments and delivering consistent results. Expertise in process improvement, operations management and strategic planning.
Overview
11
11
years of professional experience
18
18
years of post-secondary education
Work History
Lead Associate
Indian PAC Consulting Private Limited
01.2023 - Current
- Conducted comprehensive opposition research, voter analysis, and constituency mapping to develop data-driven campaign strategies.
- Designed and executed large-scale outreach programs, surveys, and grassroots mobilization initiatives to strengthen public support.
- Led volunteer recruitment and training, enhancing grassroots mobilization.
- Developed digital and on-ground communication strategies to shape public perception and voter sentiment.
- Optimized resource allocation and budget planning, ensuring financial efficiency throughout the election cycle.
- Elevated candidate profiles through public appearances, media engagement, and roadshows with key stakeholders.
- Collaborated with party leadership, stakeholders, and media teams to drive impactful political narratives.
- Increased voter engagement with targeted messaging, door-to-door canvassing, and telephone outreach in key districts.
- Improved campaign efficiency and impact through data-driven decision-making and post-election analysis.
- Centrally managed on-ground operations across all 23 districts of West Bengal, overseeing field teams, volunteers, and campaign logistics.
- Strategized and executed high-stakes political campaigns for AITC in West Bengal, ensuring electoral success in the 2023 Panchayat Elections and 2024 Lok Sabha Elections.
Senior Operations Manager
Automovill Technologies Private Limited
06.2021 - 12.2022
- Provided strong leadership to enhance management efficiency and implement improved employee training initiatives.
- Optimized performance and streamlined processes across departments to drive operational effectiveness.
- Assessed the impact of process changes on overall operations, ensuring a positive return on investment.
- Drove cultural shifts and process transformation through determination and strong interpersonal skills.
- Led operations for Automovill Technologies across North India, implementing forward-thinking strategies to drive profitability and expansion. Successfully grew the footprint from the NCR region to eight Tier II cities across North India, strengthening market presence and operational reach.
- Initiated and implemented the Company-Owned, Company-Operated workshop model to deliver high-quality services at lower costs. Successfully catered to the growing demand of large fleet owners and B2B giants, including Car Dekho, Cars24, Zoomcar and 20+ insurance providers.
- Led a team of six city managers to establish strategic alliances with 20+ leading insurance companies within a year, securing PAN India empanelment for Automovill's workshops as service providers. This initiative later enabled the organization to sustain and grow revenue, offsetting the impact of key B2B clients shifting to in-house services due to internal policy changes.
Senior Operations Manager
Autobrix Car Services
06.2020 - 06.2021
- Optimized costs to enhance productivity, cost efficiency, and proficiency of central fulfillment operations.
- Streamlined billing invoice verification and expense assessments, reducing financial inconsistencies and cutting spending by 9%.
- Negotiated package pricing with vendors to lower expenses and boost profitability by 6%.
- Evaluated corporate business processes to ensure alignment with strategic goals and corporate vision.
- Strategized, implemented, and scaled the doorstep car services vertical from the ground up, transforming it into the highest revenue-generating segment. Achieved 68% of total business volumes from doorstep services within just seven months, surpassing workshop aggregation.
Senior Operations Manager
Carpathy Autotech
05.2017 - 05.2020
- Led operations and strategic planning to drive year-over-year business growth, increasing profitability through streamlined processes.
- Managed a portfolio of high-value B2B accounts, ensuring client satisfaction and long-term loyalty.
- Developed a diverse vendor network, securing timely and cost-effective delivery of products and services.
- Redefined organizational structure to maintain a competitive edge across territories.
- Supervised operations teams to enhance operational efficiency and customer service excellence.
Operations Manager
ZoloStays Property Solutions Pvt. Ltd.
06.2015 - 04.2017
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Analyzed data trends to identify potential bottlenecks in operations workflow, to enhance end user experience.
- Managed Team of 6 Photographers for website inventory and content.
- Collaborated with developers to ensure seamless integration of graphic designs for optimal website performance.
- Played key role in first New City Expansion, by starting Pune Operations prior to Round A funding.
Co Founder
Big Fat Momos
09.2013 - 05.2015
- Established foundational processes for business operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Optimized supply chain operations to ensure timely delivery of products, reducing costs and improving margins.
- Managed financial, operational and human resources to optimize business performance.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Education
B. Tech - IT
Manipal Institute of Technology, Manipal
Manipal 07.2009 - 08.2013
Pre University College - +2 (PCMC)
Baldwin Methodist College
Bangalore 06.2007 - 05.2009
ICSE Board - Secondary Education
St. Josephs' Convent High School
Mosabani, Jharkhand 03.1995 - 04.2007
Skills
Client Engagement Management
Timeline
Lead Associate
Indian PAC Consulting Private Limited
01.2023 - Current
Senior Operations Manager
Automovill Technologies Private Limited
06.2021 - 12.2022
Senior Operations Manager
Autobrix Car Services
06.2020 - 06.2021
Senior Operations Manager
Carpathy Autotech
05.2017 - 05.2020
Operations Manager
ZoloStays Property Solutions Pvt. Ltd.
06.2015 - 04.2017
Co Founder
Big Fat Momos
09.2013 - 05.2015
B. Tech - IT
Manipal Institute of Technology, Manipal
07.2009 - 08.2013
Pre University College - +2 (PCMC)
Baldwin Methodist College
06.2007 - 05.2009
ICSE Board - Secondary Education
St. Josephs' Convent High School
03.1995 - 04.2007
Hobbies
- Photography
- Travel
- Video Games
- Motorcycling
- Swimming
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