SEEBANGI DHAL
Manager Business Development (KAM)
Bangalore,Karnataka
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
5
5
years of professional experience
3
3
Languages
19
19
years of post-secondary education
Work History
Key Account Manager
Unacademy
Bengaluru
01.2022 - Current
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Built and maintained strong client relationships to drive business growth.
- Developed and delivered presentations to key customers to position products and services.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Created sales forecasts to target daily, monthly and yearly objectives.
Business Development Manager
Lido Learning
Bengaluru
03.2021 - 01.2022
- Worked for B2C, B2B and SaaS sales.
- Revenue generation from a team of 12 members and collaborated with team members to achieve target results.
- Initiate performance improvement plans for regular non-performers and provide training interventions based on feedback.
- Looking over daily operations like Demo classes, sessions/ conduction, pre-sales and post- sales.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
Senior Business Development Associate
Byju's
Bengaluru
12.2019 - 03.2021
- Brought in new accounts through successful networking strategies and promotional approaches.
- Expanded business through effective network development, identifying new, and prospective clients.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Arranged potential client contacts, cultivated relationships, and followed through all service needs.
- Sought out and engaged with customers to drive sales and service using suggestive selling.
Intern
Trujet Airlines
Hyderabad
07.2019 - 10.2019
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Performed research to analyze customer behavior, purchasing habits, trends and preferences.
- Increased revenue by 10%, by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.
- Prepared reports for competitive prices.
- Worked closely with senior management to implement strategic communications plans and marketing initiatives.
Intern
Paris Bakery
Bhubaneswar
05.2017 - 07.2017
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Supported various program activities, assisting with administrative tasks.
- Assisted in routine research, investigations and special projects to support work of assigned department.
- Created content for social media platforms to engage and connect with target audiences.
Intern
Hero, Parbati Motors Pvt. Ltd.
Angul
03.2017 - 05.2017
- Helped with planning and hosting of marketing events.
- Contributed to mock-ups, email campaigns, and social media content.
- Collaborated with team members to help expand marketing channels.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Measured and reported results of marketing initiatives.
Education
PGDM - Marketing, Sales & International Business
Doon Business School
Dehradun 06.2018 - 08.2020
B.Com - Management
SAI International College of Commerce (SICC)
Bhubaneswar 08.2015 - 05.2018
XII - Commerce
SAI International School
Bhubaneswar 04.2013 - 05.2015
X - Matriculation
St. Joseph's High School
Bhubaneswar 04.2001 - 03.2013
Skills
Key account management
High-impact proposal presentation
Customer rapport
Services optimization
IT support
Social media marketing
Business Development
Relationship selling
Sales lifecycle management
Account management
Coaching and mentoring
Database Management
Strategic account development
Accomplishments
- Collaborated with team of 40 in the development of Projects, named Unacademy Platform & GraphyX.
- Ranked #1 for retaining the highest number of accounts in GraphyX for the year 2022-2023.
- Successfully launched Unacademy Platform.
- Received the High Commendation Award, representing Vietnam of UN Women – KIIT Model United Nations 2014.
- Ranked as the 2nd Topper in B.Com under UTKAL UNIVERSITY, Odisha - SAI International College of Commerce
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Key Account Manager
Unacademy
01.2022 - Current
Business Development Manager
Lido Learning
03.2021 - 01.2022
Senior Business Development Associate
Byju's
12.2019 - 03.2021
Intern
Trujet Airlines
07.2019 - 10.2019
PGDM - Marketing, Sales & International Business
Doon Business School
06.2018 - 08.2020
Intern
Paris Bakery
05.2017 - 07.2017
Intern
Hero, Parbati Motors Pvt. Ltd.
03.2017 - 05.2017
B.Com - Management
SAI International College of Commerce (SICC)
08.2015 - 05.2018
XII - Commerce
SAI International School
04.2013 - 05.2015
X - Matriculation
St. Joseph's High School
04.2001 - 03.2013
Hobbies
- Singing
- Travelling
- Reading
- Cooking
- Dancing
Hobbies
- Singing
- Reading books
- Cooking
- Travelling
- Dancing
- Meeting new people