SEETA GIRI
SALES EXECUTIVE
MUMBAI ,MH
Summary
Dynamic telecaller with proven success at Navmi Finserv Pvt. Ltd, excelling in relationship building and objection handling. Achieved consistent sales growth through persuasive communication and effective follow-up strategies. Skilled in CRM software for data analysis, enhancing customer retention and satisfaction while maintaining high-quality service standards.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Telecaller
Navmi Finserrv Pvt. Ltd
07.2024 - Current
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Increased average call duration by refining scripts for better engagement with potential customers.
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Utilized CRM software effectively for efficient lead tracking, data analysis, and reporting on sales performance metrics.
Telecaller
Fingro Finserv Pvt Ltd
08.2023 - 06.2024
- Developed strong relationships with clients for increased customer retention and repeat business.
- Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
- Collaborated with team members to increase overall sales performance, sharing best practices and offering support where needed.
Telecaller
ERB (Credit Card Department)
06.2022 - 07.2023
- Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
- Handled sensitive customer information with utmost confidentiality, adhering to data protection regulations and company guidelines.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
Education
High School Diploma -
Bharat College
Thane 04.2001 -
Skills
Excellent Communication and Interpersonal Skills
Timeline
Telecaller
Navmi Finserrv Pvt. Ltd
07.2024 - Current
Telecaller
Fingro Finserv Pvt Ltd
08.2023 - 06.2024
Telecaller
ERB (Credit Card Department)
06.2022 - 07.2023
High School Diploma -
Bharat College
04.2001 -
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