Sejal Tembwalkar
Business Analyst
Summary
Accomplished Business Analyst and Project Management Specialist with 6 years of experience.
Results-driven leader with a proven track record of successfully leading cross-functional teams to deliver complex projects on time and within budget. Adept at analyzing business requirements, identifying process improvement opportunities, and implementing innovative strategies to enhance operational efficiency. Skilled in building strong relationships with stakeholders, clients, and team members to ensure seamless collaboration and achieve successful project outcomes. Adaptable and proactive problem-solver, committed to driving continuous improvement and achieving organizational objectives.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Business Operation - SC
Think and Learn Private Limited
Pune
04.2022 - Current
- Process Improvement: Identify opportunities for process improvement, assess existing workflows, and develop strategies to enhance operational efficiency and effectiveness
- Stakeholder Collaboration: Collaborate with cross-functional teams, including operations, finance, human resources, and IT, to align business objectives, address operational challenges, and implement best practices
- Service Delivery: Monitor service delivery metrics and key performance indicators (KPIs) to ensure adherence to service level agreements (SLAs), and proactively identify areas for improvement to enhance customer satisfaction
- Data Analysis: Utilize data analysis tools and techniques to extract meaningful insights, track performance metrics, identify trends, and provide recommendations for continuous improvement
- Documentation and Reporting: Maintain accurate documentation of processes, standard operating procedures (SOPs), and project plans. Generate reports and presentations to communicate findings and progress to stakeholders
- Customer Relationship : Management: Foster positive relationships with internal and external stakeholders, actively listen to their needs, and provide exceptional customer service to meet their expectations
- Continuous Improvement: Stay updated with industry trends, emerging technologies, and best practices in business operations
Business Development Executive
Saraplast
07.2018 - 04.2022
- Nominated as Executive Director for our company's new start-up, leading a high-impact project focused on promoting women empowerment, job creation, and providing public sanitation solutions to females across multiple cities
- Spearheading the end-to-end management and design of this transformative project, showcasing strong project management skills and a deep understanding of business requirements
- Successfully managing and coordinating diverse teams to achieve project goals, demonstrating effective stakeholder collaboration and leadership capabilities
- Proactively acquiring funds and securing financial backing for the project's expansion into different cities and countries, exemplifying strong project management and strategic planning expertise
- Working closely with global investors and board of directors, fostering strong relationships and ensuring alignment with the project's vision and objectives
- Employing robust data analysis techniques to study and analyze information from various sources, enabling data- driven decision-making for project enhancements and service optimization
- Simultaneously engaging in marketing and promotion efforts for multiple online brands, showcasing versatile business acumen and marketing skills
- Demonstrated ability to generate substantial revenues for the company, underlining financial acumen and business acuity
- Played a key role in assisting the Founder and Managing
- Director for 6 months, contributing to strategic decision- making and operational efficiency.
Senior Career Consultant
INIFD Deccan Pune
03.2015 - 07.2018
- Answered customers' questions regarding products, prices, and availability.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
PG Diploma - Business Analysts
Simplilearn
B.Com - Commerce
Pune University
XII - undefined
MaharashtraMedium
Skills
undefined
Certification
Master In Digital Marketing
Timeline
Business Operation - SC
Think and Learn Private Limited
04.2022 - Current
Business Development Executive
Saraplast
07.2018 - 04.2022
Senior Career Consultant
INIFD Deccan Pune
03.2015 - 07.2018
PG Diploma - Business Analysts
Simplilearn
B.Com - Commerce
Pune University
XII - undefined
MaharashtraMedium
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