Selvamani D

• Managed revenue models, process flows, operations support and customer engagement strategies.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

• Driving continuous improvement in all aspects of Sales, Business & Field Marketing in Tamilnadu Zone to achieve business objectives
• Strategise revenue across the region and oversee the related metrics Setting and monitoring sales and organisational targets and constantly improving them based on the outputs

Marketing:

ATL and BTL budget allotments, planning and implementation Tying up with the media and related stakeholders working through the closure of the deals

Business Operations:

• P&L management across region
• Overseeing daily operations, managing budgets, and setting performance objectives
• Recruiting, training, and supporting general managers as well as conducting regular performance appraisals

• Managing 12+ Sales managers and 175 executives, setting timely performance targets and overseeing their achievement metrics Constantly provide feedback and retrospective inputs for the individual and organization growth
• Ensuring products and services comply with regulatory and quality standards Overachieving targets and meeting organizational service level agreements
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances Researching, planning, and implementing new target market initiatives

• Managing a team size of 35 as a subject matter expert and constantly achieving team targets.
• Provide training and coaching to individual team members to help them achieve individual weekly and Bi-Monthly targets Dealing with escalated customer issues, incident reports, and legal actions
• Uphold Company standards with Lowest Refund requests

Driving sales by working closely with the customer throughout the sales journey Meeting clients in person to provide a complete product knowledge and experience Provide support and assistance with the product related knowledge to the customer Achieving sales targets and meeting the service agreements as per the organization Played a key role in the overall improvement of team metrics