SHABANA SHAIKH
Sales Manager
Hyderabad
Summary
Customer‑focused professional with experience in partner sales, client engagement, and relationship management across real estate and enterprise service environments. Skilled in lead generation, stakeholder communication, product presentations, and cross‑functional coordination. Known for building strong relationships, delivering high‑quality client experiences, and driving business growth through partnerships and effective communication.
Overview
4
4
Languages
6
6
years of professional experience
Work History
Assistant Manager - Corporate Sales
Stay Relive
04.2026 - Current
- B2B Business Development & Client Acquisition - Drive B2B business development by identifying, engaging, and onboarding mid-to-large IT/ITES & GCC corporate clients, expanding the corporate client base and driving revenue growth.
- Strategic Relationship & Account Management - Build and manage relationships with Corporate Mobility, HR, Admin teams, TMCs, and travel partners to generate recurring business, strengthen client retention, and develop long-term partnerships.
- Consultative Sales & Solution Presentation - Deliver product presentations, demonstrations, proposals, and commercial solutions, highlighting client benefits, operational efficiencies, and cost savings to drive successful conversions.
- Market Intelligence & Lead Generation - Conduct market and competitor research, lead generation, and database mining to identify high-potential prospects, uncover new business opportunities, and strengthen market share.
- Cross-Functional Coordination & Client Onboarding - Collaborate with Operations, Finance, Marketing, and Booking teams to ensure seamless client onboarding, competitive pricing, efficient payment processes, and consistent service delivery.
Channel Sales Manager (Promoted From Front Office)
Aliens Group Pvt. Ltd.
02.2025 - 03.2026
- Generated B2B leads and expanded partner network by identifying, reaching out to, and onboarding real estate channel partners to drive customer acquisition.
- Built and managed strategic partner relationships by maintaining regular engagement with channel partners to generate recurring business and qualified client referrals.
- Executed partner onboarding and enablement by delivering product presentations for residential and plotted developments, explaining pricing strategy, positioning, and investment value.
- Negotiated partnership agreements and commercial terms during onboarding to establish mutually beneficial business collaborations.
- Drove partner-led demand generation by organizing promotional activities, coordinating site visits, and enabling partners to market projects effectively.
- Engaged senior stakeholders including CEOs, COOs, and Sales Heads of partner firms to strengthen partnerships and accelerate deal progression.
- Managed end-to-end partner and client engagement by coordinating site visits, handling prospect queries, and supporting deal discussions.
- Strengthened customer-facing communication and relationship-building skills through direct interaction with walk‑in clients, partners, and senior stakeholders as a Front Office Executive.
Hospitality Executive – Client Operations
Sodexo | On‑site at Goldman Sachs
05.2024 - 02.2025
- Coordinated executive‑level meetings and conferences by working with internal teams and international clients, ensuring seamless execution through cross‑functional collaboration.
- Facilitated leadership briefings and meeting readiness by organizing schedules, preparing conference spaces, and supporting presentations for high‑level discussions.
- Led daily operational briefings by reviewing client feedback, aligning teams on service priorities, and implementing improvements to enhance customer experience.
- Strengthened client relationship management by supporting reception and guest engagement, ensuring professional handling of executive visitors and stakeholder interactions.
- Managed operational reporting and meeting logistics by maintaining records of conferences, service delivery, and coordination activities for leadership visibility.
- Improved service operations and event execution by coordinating F&B requirements, gathering feedback, and implementing process improvements.
- Oversaw day‑to‑day service operations by managing cafeteria and facility activities to ensure smooth functioning and consistent service standards.
- Maintained operational readiness of client spaces by conducting regular inspections of conference rooms and service areas to ensure a professional environment.
Guest Relations Executive
ITC GRAND CENTRAL
12.2021 - 04.2024
- Built strong relationships with VIP and celebrity guests by delivering personalized hospitality and managing end‑to‑end stay experiences, driving repeat visits and long‑term client loyalty.
- Generated referral and repeat business opportunities by creating memorable guest experiences that encouraged future stays, event bookings, and word‑of‑mouth recommendations.
- Conducted property presentations and guided tours for high‑value guests, showcasing hotel offerings, amenities, and event spaces to support future bookings and partnerships.
- Coordinated cross‑functional service delivery by acting as the liaison between guests and departments including front office, concierge, F&B, and housekeeping.
- Enhanced client experience and retention by anticipating guest needs, arranging personalized amenities for special occasions, and ensuring seamless service execution.
- Captured guest feedback and service insights through direct engagement with clients and shared improvements with leadership to enhance service quality.
- Managed high‑traffic lobby operations and guest interactions during peak hours while maintaining premium hospitality and service standards.
- Supported brand engagement initiatives by coordinating VIP guest interactions that contributed to the property’s social media visibility and reputation.
Sales Executive
Viztar International Pvt. Ltd.
12.2020 - 07.2021
- Drove health insurance sales by educating IDFC customers on policy features, inclusions, and exclusions, enabling informed purchase decisions and improving policy adoption.
- Engaged prospective customers and handled policy consultations by explaining coverage benefits and resolving queries, strengthening client trust and supporting successful policy conversions.
Education
Bachelor of Arts - Mass Media
Tilak College of Science, Commerce And Arts
Mumbai, India 04.2001 -
Higher Secondary School - Science
S S High School & Junior College
Mumbai, India01-2017
Skills
- Sales presentations
- Lead generation
- Proposal development
- Consultative sales
- Engagement strategies
- Consumer research
- Sales cycle optimization
- Contract management
Awards & Recognitions
- Star Performer: Awarded for outstanding customer engagement and consistently delivering exceptional guest experiences at ITC Grand Central.
- Certificate of Recognition: Exceptional guest experience and service excellence, awarded by the General Manager at ITC Grand Central.
- Promotion Recognition: Promoted to Channel Partner Sales within 3 months at Aliens Group in recognition of strong customer engagement, communication, and performance.
Timeline
Assistant Manager - Corporate Sales
Stay Relive
04.2026 - Current
Channel Sales Manager (Promoted From Front Office)
Aliens Group Pvt. Ltd.
02.2025 - 03.2026
Hospitality Executive – Client Operations
Sodexo | On‑site at Goldman Sachs
05.2024 - 02.2025
Guest Relations Executive
ITC GRAND CENTRAL
12.2021 - 04.2024
Sales Executive
Viztar International Pvt. Ltd.
12.2020 - 07.2021
Bachelor of Arts - Mass Media
Tilak College of Science, Commerce And Arts
04.2001 -
Higher Secondary School - Science
S S High School & Junior College