Shahab Khan
Shahabad,Hardoi
Summary
Results-driven Key Account Manager combining cross-functional competencies in sales forecasting and analysis, sell-in and sell-thru strategies, design and production. Expertise includes creating brand awareness, analyzing data and and implementing projects to positively impact organizational goals. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader that contributes as a team player, coach and develop colleagues and interface with professionals on all levels.
Overview
6
6
years of professional experience
Work History
Key Account Manager
Oxyzo Financial Services Pvt Ltd
Gurgaon, Haryana
01.2020 - Current
- Managed a portfolio of key accounts, maintaining strong relationships with clients and serving as the primary point of contact for their needs and inquiries.
- Addressed client questions and resolved complaints related to products, services and accounts.
- Built strong operational teams to meet process and production demands.
- Created corrective actions based on adverse KPI trends.
- Collaborated with team leaders on quality audits.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Collaborated with internal teams to ensure seamless delivery of products/services, meeting or exceeding client expectations.
- Identified customer needs by asking questions and advising on best solutions.
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
- Analyzed market trends and competitor activities to develop strategic plans for account growth and retention.
- Assisted with customer requests and answered questions to improve satisfaction.
Assistant Electrical Engineer
ESKO Die Casting
Faridabad
10.2019 - 01.2020
- Reviewed customer feedback to brainstorm ways to improve processes and products.
- Performed electrical design analyses and tests for proposed systems and devices.
- Managed resources, created project schedules and maintained department budgets.
- Performed preventive maintenance on all equipment per manufacturer's recommendations.
- Analyzed electrical schematics, wiring diagrams, drawings, and specifications to determine layout of industrial electrical equipment installations.
- Utilized hand tools such as drills, saws, hammers and wrenches in performing repair tasks.
- Collaborated with mechanical engineers to resolve product development and maintenance issues.
Assistant Electrical Engineer
Rockman Industries Ltd
Bawal, Rewari
03.2018 - 10.2019
- Reduced system waste within existing processes through workflow diagrams, time studies, and ergonomic work improvements.
- Performed testing to determine functionality or optimization.
- Prepared estimates and budgets.
- Performed equipment and product maintenance and inspected systems to locate potential malfunctions.
- Provided troubleshooting and analysis for discovered electrical faults, offering potential solutions.
- Improved technical abilities by pursuing training and practical learning opportunities.
- Evaluated existing systems for potential improvements or upgrades.
- Incorporated directives, manuals and diagrams into work for assigned projects.
- Prepared reports summarizing project progress, research results, and recommendations for improvement.
- Coordinated with other departments on tasks related to engineering projects.
Education
B.Tech - Electrical Engineering
S. R. Institute of Management And Technology
Lucknow, U.P05.2016
Intermediate - PCM
Adarsh Rashtriya Public School
Shahabad, Hardoi, U.P06.2012
High School - PCM
Adarsh Rashtriya Public School
Shahabad, Hardoi06.2010
Skills
- Key Account Management
- Client Relationship Building
- Organizational Management
- Process Improvement
- Data Analysis
- Customer Service
- Cross-Functional Collaboration
- Operations Management
Accomplishments
- Achieve Best KAIZEN Award in Rockman Industres Limited.
- Organizing member of SPARK 2014, 2015 in College campus.
- Second prize winner in WIRELESS ROBO RACING in SPARK 2015.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Urdu
Upper Intermediate (B2)
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t postpone joy until you’ve learned all your lessons. Joy is your lesson.
Alan Cohen
Timeline
Key Account Manager
Oxyzo Financial Services Pvt Ltd
01.2020 - Current
Assistant Electrical Engineer
ESKO Die Casting
10.2019 - 01.2020
Assistant Electrical Engineer
Rockman Industries Ltd
03.2018 - 10.2019
B.Tech - Electrical Engineering
S. R. Institute of Management And Technology
Intermediate - PCM
Adarsh Rashtriya Public School
High School - PCM
Adarsh Rashtriya Public School
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