SHAHENAZ ASHRAF SHAIKH
Banker
Mumbai
Summary
Experienced professional seeking to join an esteemed, proactive, and professional organization. Committed to contributing to both personal and organizational growth.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Priority Deputy Manager
AXIS BANK
11.2023 - Current
- Resolved customer issues promptly.
- Fostered strong connections with clients through comprehensive promotion of financial opportunities.
- Asset and liability products
- CASA DEMAT account opening, credit card, Forex inward outward remittance etc
Senior Corporate Agency Manager
HDFC LIFE INSURANCE
11.2022 - 09.2024
- Addressed and resolved customer issues professionally.
- Advanced modern techniques for investment success.
- Provided innovative solutions for selling ROP-based term policies.
- Handling escalation related to policies
- Giving comparison with FD and Share market
Senior Executive
SITEL India Pvt Ltd
02.2013 - 02.2016
- I was working with Collection Department
- Delivered prompt solutions to enhance the customer experience.
- Conducted persuasive discussions to facilitate policy renewals.
- Crafted compelling pitches focused on Personal Protect Plan features.
- To achieve the target as assigned
Office Assistant
Aditya Birla Sun Life Insurance
- Handling email in outlook
- Solve QC and do verification client documents
Education
S.S.C - undefined
Mumbai University
H.S.C - undefined
Mumbai University
T.Y.B.com - undefined
Maansarovar University
Skills
DTP
Strengthsandachievements
- Hard working, fulfill all the requirement which expected from me
- Excellent product knowledge
- Ability to learn quickly
- Ability to handle an irate customer
- Got many certificates with company to achieve all the targets
Personal Information
- Date of Birth: 03/12/91
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Priority Deputy Manager
AXIS BANK
11.2023 - Current
Senior Corporate Agency Manager
HDFC LIFE INSURANCE
11.2022 - 09.2024
Senior Executive
SITEL India Pvt Ltd
02.2013 - 02.2016
S.S.C - undefined
Mumbai University
H.S.C - undefined
Mumbai University
T.Y.B.com - undefined
Maansarovar University
Office Assistant
Aditya Birla Sun Life Insurance
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