SHAIK SHARUKH
Hyderabad
Summary
Looking for a breakthrough in a progressive firm offering the opportunity for professional growth where my knowledge and skills are utilized for mutual benefit. Be part of the team that excels in work towards the growth of the organization and gives me job satisfaction.
Overview
4
4
years of professional experience
Work History
Deputy Manager
KOTAK MAHINDRA BANK LTD
Hyderabad
06.2024 - Current
- Handling personalized service requests of customers. Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.
Assistant manager
HDFC Bank Limited
12.2021 - 06.2024
- Handling Cash Operations
- Processing NEFT, RTGS and fund transfer requests of the customers
- Authorization of NEFT, RTGS and fund transfer requests of the customers
- Looking after branch audit
- Performing KYC checks and documentation for new and existing clients
- Looking customers queries and complaints
- Providing service to customers and maintaining relationship with them is the prime responsibility
- Attending to Managed account customers and building a relationship with them
- Ensure daily updates in CRM
- Processing the inward and outward remittances
- Achieving Financial targets by cross selling Bank products to customers
- Adherence to company norms, values, integrity, customer service
- Deepening/ Enhancement the size of the relationship
- Resolving all requests received from the customers within the stipulated TAT
- Creating awareness regarding new policies and updates.
Probation Officer
MUTHOOT FINANCE LIMITED
Hyderabad
03.2020 - 12.2021
- Looking appraisal of the gold loans and processing of the gold loans
- Looking after branch audit
- Handled Gold loan desk
- Disbursement of loan amount
- Verify the customer kyc details
- Providing service to customers and maintaining relationship with them is the prime responsibility
- Attending to Managed account customers and building a relationship with them
- Good knowledge of the various process happening in the organisation
- Day to day smooth and error free functioning of the branch.
Education
MBA - Accounting And Finance
CMR College Of Engineering And Technology
Hyderabad, India02.2021
Bachelor of Commerce - Accounting And Finance
Sardar Patel College
Hyderabad, India05.2018
Skills
- Cost analysis and savings
- Operations Management
- Decision-making capabilities
- Performance Improvements
Accomplishments
- Awarded with certification for achieving service level excellence during my tenure in Bank.
- Promoted to good rating in annual appraisal process.
- IRDA certified.
Languages
English, Hindi, Telugu
Education Qualification
- Post Graduate with finance specialization affiliated by JNTU - Hyderabad, 2020.
- Degree with B.Com from Osmania University, 2018.
Personal Information
- Father's Name: Shaik Shabuddin
- Date of Birth: 07/06/98
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
Listening Music, Watching news and playing cricket
Disclaimer
I hereby by declare that all the information provided is true to the best of my knowledge.
Timeline
Deputy Manager
KOTAK MAHINDRA BANK LTD
06.2024 - Current
Assistant manager
HDFC Bank Limited
12.2021 - 06.2024
Probation Officer
MUTHOOT FINANCE LIMITED
03.2020 - 12.2021
MBA - Accounting And Finance
CMR College Of Engineering And Technology
Bachelor of Commerce - Accounting And Finance
Sardar Patel College