SHAIK AZMATH ALI
Hyderabad
Summary
Experienced Deputy Manager with in-depth knowledge of sales strategies, scheduling, recruitment, distributor onboarding, distributor handling and employee relations. Gifted leader with strong communication skills and team player mentality. Consistently achieve high level of personal integrity with strong commitment to personal growth.
Overview
21
21
years of professional experience
Work History
Deputy Manager Sales and Distribution-GT
Waycool Food and Products Private Limited
Hyderabad
07.2021 - Current
- Developed strategies for improving customer service standards within the organization.
- Developed and managed regional distributors for sales growth and market operations.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Supervised sales strategy, training, team structure and communication of regional sales program.
- Created processes for handling customer complaints effectively.
- Formulated plans for streamlining business processes according to changing market trends.
- Worked closely with customers to understand needs and resolve diverse issues.
- Collaborated closely with management team to roll out functional and strategic initiatives.
- Incorporated new and upcoming products by researching emerging offerings and building relationships with distributors.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained relationships with external partners such as vendors and suppliers.
- Implemented training processes for newly hired employees and supervised ASMs and sales team.
- Monitored competitor activities and analyzed pricing trends in the region.
- Established relationships with distributors in the region through personal visits and phone calls.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Implemented effective territory management techniques across the region.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Maintained accurate records of all sales activities including leads generated and closed deals.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
Team Lead
10i Commerce Services Private Limited
Hyderabad
09.2013 - 05.2021
- Developed strategies to increase team productivity and improve customer service levels.
- Monitored distributor performance metrics and provided feedback to ensure successful execution of sales plans.
- Collaborated with marketing team to create promotional materials for distribution partners.
- Conducted periodic reviews of distributor accounts, identified opportunities for improvement, and developed action plans accordingly.
- Organized regular team meetings to ensure goals were met in a timely manner.
- Coached and mentored team members on performance improvement strategies.
- Monitored monthly sales targets, analyzed data, and reported results to senior management.
- Conducted regular evaluations of team performance against set objectives.
- Provided feedback on individual performance during one-on-one meetings with staff members.
- Created recruitment plans for finding suitable candidates for open positions within the region.
- Developed training programs for new team members to ensure they had the necessary skillset needed for their role.
- Reviewed existing processes and procedures, identified areas of improvement, and recommended changes accordingly.
- Collaborated closely with other departments such as finance, operations, human resources.
Health Assurance Manager
ICICI Prudential Life Insurance Company Limited
Hyderabad
10.2010 - 08.2013
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established processes to ensure efficient workflow throughout the territory.
- Monitored changes in the healthcare industry to ensure compliance with regulations.
- Provided customer service support to answer inquiries about health plans and benefits.
- Developed procedures for filing, tracking and retrieving medical claim forms.
- Assessed eligibility of patients for health insurance coverage based on policy guidelines.
Marketing Manager
Bharti Airtel
Hyderabad Area
12.2005 - 10.2010
- Trained them in presentation and Bharti Airtel Services Marketing Manager January 2006 August 2010 4 years 8 months) Hyderabad Area, India Areas of Exposure:
- Driving sales initiatives and achieve assigned targets with overall responsibility Mapping and analyze business potential, identify new profitable product & product lines Identifying and exploring new markets and tap profitable business opportunities
- Developed and implemented marketing plans for new products.
- Analyzed market trends to identify potential opportunities for growth.
- Conducted customer research to gain insights into consumer behavior.
Corporate Sales Executive
ICICI Bank
Hyderabad Area
05.2003 - 12.2005
- Following the process for the signup of new customer for Advertisement in all Hyderabad based news papers Follow-up of the prospect, signup and coordinating with the technical team Handling the executives for new signups Achieving the Qrtrly and monthly target through focus on, College, SME, Software Development Companies
Education
Intermediate -
St Joseph College
01.1995
Bachelor of Commerce B.Com -
Anwar Ul Uloom College
HyderabadSSC -
Govt Boys High School
Skills
- Performance Improvements
- Quick Decision-Making Abilities
- Sales Strategies
- Conflict Resolution Expertise
- Sound Skills in Sales
- Sales and Marketing
- Staff Training and Development
- Decision-Making Capabilities
- Employee Performance Evaluations
- Product Branding
- Customer Rapport
- Team Motivation
- Business Development Understanding
- Process and Procedure Development
Languages
- Urdu, Native
- English, Proficient
- Hindi, Native
- Telugu, Intermediate
Timeline
Deputy Manager Sales and Distribution-GT
Waycool Food and Products Private Limited
07.2021 - Current
Team Lead
10i Commerce Services Private Limited
09.2013 - 05.2021
Health Assurance Manager
ICICI Prudential Life Insurance Company Limited
10.2010 - 08.2013
Marketing Manager
Bharti Airtel
12.2005 - 10.2010
Corporate Sales Executive
ICICI Bank
05.2003 - 12.2005
Intermediate -
St Joseph College
Bachelor of Commerce B.Com -
Anwar Ul Uloom College
SSC -
Govt Boys High School
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