SHAJI KT
Collection Manager
Pattambi
Summary
Dynamic Team Leader with over a decade of experience driving growth in financial services. Proven expertise in business development and strategic implementations , complemented by strong interpersonal communication skills. Adept at leading teams to achieve targets while ensuring exceptional customer service. Committed to leveraging extensive industry knowledge to foster robust client relationships and enhance operational efficiency. Seeking to utilise leadership capabilities and innovative strategies to contribute to organisational success.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Sales Manager (Autoloans / CV)
HDB Financial Services Ltd
04.2023 - Current
- Currently serving as a Sales Manager at HDB Financial Services Ltd, responsible for overseeing sales operations and strategizing to meet and exceed sales targets. This role involves developing business relationships, identifying growth opportunities, and implementing effective sales strategies to drive performance.
- Leadership is key in this position, fostering a high-performing sales team and ensuring that customer satisfaction remains a top priority.
- Developed and executed strategic sales plans to achieve significant growth.
- Fostered a high-performing sales team, focusing on market opportunities.
- Identified new business opportunities through market analysis and customer feedback.
Senior Collections Officer
Poonawalla Fincorp Ltd
01.2021 - 03.2023
- In the role of Senior collection office at Poonawalla Fincorp Ltd, played a vital part in driving debt collections and managing client relations. This position required a keen understanding of market risks and the ability to implement effective Collection strategies.
- Engaged with clients to identify their repayment habits and provided tailored solutions, contributing to a significant increase in client retention and satisfaction.
Credit Collection Officer
Dunia Finance
07.2014 - 12.2019
- Company Overview: Dubai
- Analyzed customer data to identify key trends, allowing for more targeted collections campaigns and resulting in a targeted increase in revenue.
- Dubai
Sales Executive
Mahindra and Mahindra Financial Services Ltd
04.2010 - 02.2014
- Worked as a Sales Executive at Mahindra and Mahindra Financial Services Ltd, focusing on promoting financial products and services. This role involved engaging with potential clients, explaining product benefits, and providing solutions tailored to their needs.
- The experience gained in this position laid a strong foundation for future roles in sales and customer engagement.
- Promoted various financial products, resulting in increased sales.
- Built strong relationships with clients to facilitate repeat business.
- Provided excellent customer service, addressing client inquiries and concerns.
Education
BACHELOR OF COMMERCE - undefined
CALICUT UNIVERSITY
06.2006 - 3 2009
Skills
Sales Management
Personal Information
- Date of Birth: 01/17/88
- Nationality: Indian
Timeline
Sales Manager (Autoloans / CV)
HDB Financial Services Ltd
04.2023 - Current
Senior Collections Officer
Poonawalla Fincorp Ltd
01.2021 - 03.2023
Credit Collection Officer
Dunia Finance
07.2014 - 12.2019
Sales Executive
Mahindra and Mahindra Financial Services Ltd
04.2010 - 02.2014
BACHELOR OF COMMERCE - undefined
CALICUT UNIVERSITY
06.2006 - 3 2009
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