Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shakshi Tiwari

Dhandari, Ludhiana

Summary

Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.

Work History

Relationship Manager

Icici bank limited
Sahnewal, Ludhiana
09.2024 - Current
  • Generated reports regarding customer interactions, performance metrics, and revenue goals.
  • Collaborated with internal teams to develop strategies that would increase customer engagement levels.
  • Created financial management mechanisms to minimize financial risk to business.

Education

Bachelor of Commerce - Commerce

Arya Girls College
Ludhiana
05-2024

Skills

  • Effective customer communication
  • Service assistance
  • Service support
  • Business relationship cultivation
  • Banking
  • FLUENT IN [LANGUAGE]
  • Solution management
  • Relationship building and management
  • Client relationships

Languages

English
Advanced
C1
Hindi
Proficient
C2
Punjabi
Proficient
C2

Timeline

Relationship Manager

Icici bank limited
09.2024 - Current

Bachelor of Commerce - Commerce

Arya Girls College
Shakshi Tiwari