SHALINI VIJAY
Chennai,Tamil Nadu
Summary
Offering strong desire to learn and excel in customer service environments. Brings ability to quickly grasp new concepts and apply effective communication and problem-solving skills. Ready to use and develop interpersonal and technical abilities in Customer Service Executive.
Overview
1
1
Certification
Work History
Customer-service-executive
(Fresher)
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
BCA - Computer Application
Arcot Sri Mahalakshmi Women’s College
Vellore01.2024
Higher Secondary -
VMHSS
01.2021
Skills
- HTML
- Cascading Style Sheet(CSS)
- JavaScript
- Customer engagement
- Complaint handling
Certification
- MERN stack development
- EError Makes Clever
- MYSQL
- Simplilearn
SOFT SKILLS
- 1. Communication: Effective communication to facilitate collaboration and understanding.
- 2. Teamwork: Strong team player with a history of successful group contributions.
- 3. Adaptability: Quick to adjust and thrive in changing environments.
- 4. Problem-Solving: Proactive in identifying and resolving complex issues.
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Telugu
Elementary (A2)
Timeline
Customer-service-executive
(Fresher)
BCA - Computer Application
Arcot Sri Mahalakshmi Women’s College
Higher Secondary -
VMHSS
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