Shaloo Singh

Work History

Phonepe Pvt Ltd

Haridwar, Uttrakhand

03.2022 - Current

Exceeded targets by building, directing, and motivating high-performing sales team.
Targeted prospects in other territories through careful research of competitor products, services, and trends.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Building relationships with Merchants to promote trust and acceptance of PhonePe as a preferred payment partner.
Monitor KPIs, conducting and providing performance review.
Acquire and onboard merchants on PhonePe platform.
Conducting individual client meeting to present products and services to prospective customers.
Coach and provide on-the-job-training to the front line sales team.
Ensure brand visibility in assigned territory.
Analyse data to improve productivity and quality of merchant acquisition.
Meet merchants to address concerns and provide solutions to retain them.
Discover sales opportunities through consumer research.
Retention and engagement of front line sales team.
Monitor competition within assigned region.
Maintain daily sales KPI reports for the territory

Axis Bank Ltd

Haridwar Uttarakhand

10.2020 - 11.2021

Tracked and processed customer account requests and applications.
Greeted customers and delivered information about new account processes.
Provided customers with additional information regarding account services.
Activated new accounts and issued customer identification numbers.
Providing financial solutions to the Priority customers and ensure value added services.
Responsible for increasing liabilities size of relationship via balances in accounts of existing customers and enhancing customer profitability by capturing larger share of wallet
Responsible for deepening the existing relationships by cross selling of Bank's products and Services/ third party investment products. PB RM also enhances the book through new customer acquisitions
Increasing customer engagement through other non investment products like Forex, Remittances, Loans, etc. to the new and existing customers

Yes Bank Limited

Haldwani Uttarakhand

03.2020 - 10.2020

Opened new accounts according to laid down rules and guidelines.
Informed and suggested new banking products to customers.
Completed daily logs, tracked data and managed clients' book of business.
Sought out appropriate management in more complex financial matters.
Acquisition of Quality CASA (Current Account/Saving Account)
Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns
To generate sales from new market or unknown customers
Cross-selling of insurance and mutual funds

IndiaFirst Life Insurance Ltd

Bareilly Uttar Pradesh

01.2017 - 06.2019

Represented company and promoted products at conferences and industry events.
To manage multiple branches of the Allocated bank
Initiate business development strategies so as to generate good volume of business through bank branches with the team provided.
To maintain good relationship with bank managers and Cluster Head
Maintain and build relationship with the HNI customers of the Bank

Bank Of Baroda

Bareilly Uttar Pradesh

01.2014 - 10.2016

Canvassing assigned territories to present Bank's products to potential customers.
Learned and adapted quickly to new technology and software applications.
Demonstrated leadership skills in managing projects from concept to completion, product features to customers .
Developed and maintained courteous and effective working relationships.
Contacting leads and setting up appointments to present Bank's products
Completing order forms and submitting them for processing
Assisting management in identifying viable marketing and pricing strategies