Shankar Vikas

• Spearheaded the growth of liabilities business, achieving top-line objectives across multiple states and clusters.
• Recruited and motivated high-performing teams to drive new client acquisition and expand banking, insurance, and lending portfolios.
• Conceptualized and executed strategies for penetrating new markets, expanding existing portfolios, and promoting banking, insurance, and lending services.
• Ensured profitability by maintaining account balances and optimizing cross-sell opportunities.
• Identified new business locations and successfully presented proposals for regional expansion.

Achievements

• Elevated as Circle Business Head for South-1 while handling Mysore region as RSM.
• Top RSM in Productivity for PAN India For FY 20-21.
• Won Best Circle Business Head for FY 22-23.
• Topper in Cross sell and Assets for FY 22-23 & 23-24.
• Best Circle in Operations FY 24-25 & Top Circle in Service Quality.
• Certified Great Manager for South-1.

• Ensure achievement of overall Branch Targets by generating business and cross sales.
• Playing a leadership role in guiding teams towards meeting performance objectives - Value, Income, numbers etc.
• Branch as a profit centre, I am responsible for branch profitability through income products LI, MF, TFX, etc.
• Analysis, Planning, Implementation, & Control of all operations of Branches reporting.
• Overseeing branch customer service and operations and ensure nil customer escalation.
• AML handling at branch, escalated cases, RBI complaints and ensure excellent audit rating of branch.
• Management of marketing mix in a dynamic environment, so as to deliver on channel management goals.
• Acquisition of market share, through expansion of channel network, as also spread of brands across counters.

Achievements

• Topper in CASA generation 14-15.
• Won an award for the Best Branch for Fee Income – Toppers Challenge-14-15.
• Top 10 in Branch CASA growth-16-17.
• Best Branch in Credit card and Asset disbursal 17-18.

• Ensure achievement of overall Branch Targets by generating business and cross sales.
• Key Customer Relationship Management & supervision of all HNW customer programs.
• Ensure all components of the branch sales model function as per design.
• Periodic review of progress vs. objectives.
• Ensure clarity of Business objectives among staff.
• Own all branch-banking objectives and overall branch supervision. Complaints Handling.
• Review Branch Operations reports.
• Branch Merchandising & coordination with Marketing at product level.
• Ensure compliance with Banking rules, Regulations & Procedures.
• Lobby Management.

Achievements

• Top 5 Branch in Gold Sale for FY 11-12 & FY 13-14.
• Won Best branch in Current a/c sourcing For FY 11-12.
• Stood No4 in Insurance Business in Karnataka for FY12-13.
• Won a Trip to Indonesia for performance in FY12-13.

• As a branch head with complete ownership of sales and operations, ensure to acquire new business by activating various channels of the bank like branch channel, Sales channel, RM channel.
• Ensuring branch meets its profit levels by generating more of CASA and fee income.
• Handled High Networth Individual, SME’s, Corporate and Trust accounts at the Branch and ensure to generate business across segments.
• Own all branch-banking objectives and overall branch supervision, Periodic review of progress vs. objectives and Ensure clarity of Business objectives among staff.
• Assist in creating and redefining of process followed and ensuring audit and compliance are as per regulatory requirement.

Achievements

• Won an award for the Best Branch for Fee Income (other than LI) in FY 09-10.
• Stood 9th PAN India for fee generation in Retail forex in FY 09-10.
• Stood PAN India No 12 in Life Insurance Business Bank For FY 09-10.
• Received Award for Turnaround Performance Branch for the region in FY 09-10.

• Enhancing existing customer relationship with the bank by increasing the deposit value and cross selling of investment services like mutual funds, Insurance, bond and other financial products.
• Ensuring branch meets its profit levels by generating more of CASA and fee income.
• Handled High Networth Individual accounts at the Branch.
• Own all branch-banking objectives and overall branch supervision, Periodic review of progress vs. objectives and Ensure clarity of Business objectives among staff.
• Monitored and maintained service levels, Shift planning and implementation.

Achievements

• Nominated as Branch Champion for Investment & Services for the last FY05-06.
• Spearhead the branch audit team and played a key role in getting Five Star rating (highest rating in branch auditing) in annual audit.
• Won awards for Best Contributor for Life Insurance 2004-2005, 2005-2006, 2006-2007, and 2007-2008.
• Top performer for the region in terms of Value accretion through Deposits for the FY05-06. Won a Trip to Singapore.
• Stood 25th PAN India in terms of over achievement in retail deposits and accounts FY07-08.
• Distinction of getting the Branch Qualified for Customer Service Excellence Award for Channel Migration for 07-08.
• Stood PAN India No 7 in Gold Sale Business for FY 08-09.
• Pan India No 1 in Life insurance business in Q2 FY 08-09 and won a trip to China.