Shantanu Singh
Senior Executive
Raebareli
Summary
To build a long-term career in a profession with opportunities for career growth, experience working in a fast-paced, high-tech environment, and eagerness to learn new things. Well-versed in building long-lasting relationships with typical and VIP guests. Remains calm and collected and works to develop and implement solutions. Proficient in handling administrative, staffing, and inventory needs to keep services flowing smoothly.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Trainee
Le Meridien Mahabaleshwar Resort and Spa
12.2016 - 07.2017
- Overseeing and carrying out all front desk tasks, such as check-ins, checkouts, reservations, phone messages from guests, and special requirements.
Guest Relation Executive
Aestheva Wellness
Lucknow, UP
01.2021 - 07.2021
- Overseeing customer requirements and appointments
- Generating Sales
- Manage operations in the center
- Ensuring timely payments from clients.
Senior Executive
VodafoneIdea Limited
08.2021 - Current
- Map potential customers and generate leads for the organization for an area
- To ensure a fulfilling, long-term partnership with them
- Resolve problems of clients on a timely basis
- Plan, design and implement the prerequisites necessary for achieving the sales targets for the area
- To be responsible for meeting the sales targets for the area
- Follow-up with clients and ensure timely payments from them
- Ensure timely sourcing of materials to the clients and ensure availability of the same based on supply and demand
- Prepares and submits relevant reports on a timely basis
- Set targets for sales executives, officers and other sales staff
Education
High School -
BSS Public School
Raebareli 04.2010 - 06.2011
Intermediate - Science
U.P. Board
Raebareli 04.2015 - 06.2016
Bachelors - Hotel Management
Babu Banarasi Das University
Lucknow 06.2016 - 07.2020
Skills
MS Excel
NIELIT- Course on Computer concept- CCC
Guest relations
Customer relationship development
Professional relationship building
Managing client relations
Key relationship development
Hobbies
· Listening to a variety of music
· Confidence with a good sense of humor and presence of mind.
· Nice Communication Skill
· Self-motivated.
Timeline
Senior Executive
VodafoneIdea Limited
08.2021 - Current
Guest Relation Executive
Aestheva Wellness
01.2021 - 07.2021
Trainee
Le Meridien Mahabaleshwar Resort and Spa
12.2016 - 07.2017
Bachelors - Hotel Management
Babu Banarasi Das University
06.2016 - 07.2020
Intermediate - Science
U.P. Board
04.2015 - 06.2016
High School -
BSS Public School
04.2010 - 06.2011