SHANTANU KUMAR DAS
Bhubaneswar
Summary
Dynamic Territory Business Manager with a proven track record at Dr. Reddy's Laboratories, excelling in brand promotion and customer relationship management. Expert in leveraging CRM software to drive sales growth and enhance customer satisfaction. Recognized for strategic territory expansion and consultative selling, consistently surpassing sales goals through effective communication and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Territory Business Manager
Dr. Reddys's Laboratories
Bhubaneswar
06.2022 - Current
- Developed and implemented effective brand promotion techniques, enhancing brand awareness as per company standards.
- Cultivated customer relationships, presenting promotions that increased shelf space and sales.
- Assisted customers in product selection to ensure optimal fit for individual needs.
Territory Business Executive
Galderma India Pvt. Ltd
Rourkela
11.2021 - 06.2022
- Surpassed sales goals by leveraging consultative sales expertise and articulating programs and services to generate interest.
DSO
Hegde & Hegde Pharmaceutica LLP
Rourkela
08.2017 - 11.2021
- Boosted repeat business through exceptional customer service and effective problem-solving skills.
- Leveraged CRM software to monitor customer interactions, sales metrics, and feedback.
- Developed and executed strategic business plans to drive growth and profitability.
Billing Executive
R P S Hospital
Ranchi
05.2013 - 08.2016
- Exceeded customer satisfaction through innovative problem-solving strategies.
- Reviewed billing codes to optimize reimbursement from insurers.
- Maintained records management system for personnel information processing and report generation.
Education
Bachelor of Arts - History
Pattamundai College
Pattamundai05-2012
Associate of Arts - Higher secondary
U K Mahavir College
Madanpur, Kendrapara, Odisha04-2009
High School Diploma -
Panchayat Sitaram Bidyapitha
Manikpatna, Kendrapara, Odisha03-2007
Skills
- Brand promotion and market analysis
- Customer relationship management
- Sales forecasting and consultative selling
- CRM software proficiency
- Effective communication skills
- Territory expansion strategies
Accomplishments
- M Power is the best TBM of the year FY 2025
- Star performer of the year Fy-2025
- Star performer for Ebernet, Brand of the Year, FY-2025
- Star performer for Big Brand Achievement of the Year 2025
- Overall Achivement Award of the Year-2024
Languages
Odia
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Timeline
Territory Business Manager
Dr. Reddys's Laboratories
06.2022 - Current
Territory Business Executive
Galderma India Pvt. Ltd
11.2021 - 06.2022
DSO
Hegde & Hegde Pharmaceutica LLP
08.2017 - 11.2021
Billing Executive
R P S Hospital
05.2013 - 08.2016
Bachelor of Arts - History
Pattamundai College
Associate of Arts - Higher secondary
U K Mahavir College
High School Diploma -
Panchayat Sitaram Bidyapitha
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