SHARATH CR
Bengaluru
Summary
Key Account Manager with 8+ years of expertise across the hospitality, healthcare, and technology sectors. Specialized in strategic account planning, corporate partnerships, and value-based selling to drive sustainable business growth. Demonstrated success in managing the full B2B sales lifecycle and executing complex contract negotiations, consistently delivering ₹5 Cr+ in annual revenue. Expert in monitoring client health metrics and feedback to improve satisfaction, resulting in a 60% increase in retention and long-term loyalty
Overview
1
1
Certification
9
9
years of professional experience
Work History
Area Sales Manager
Digicare Health Solution Pvt Ltd
BANGALORE
07.2025 - Current
- Developed and implemented sales strategies to increase market presence.
- Managed key client relationships to drive customer satisfaction and loyalty.
- Evaluated market trends to identify new business opportunities for growth.
- Identified new regional business opportunities through networking activities.
- Interacted regularly with senior management to discuss strategies and plans.
- Developed pricing policies and negotiated contracts with customers.
- Set individual sales targets for the team aligned with company objectives.
Key Account Manager
Dancenter A/S
Bangalore
07.2023 - 06.2025
- Managed relationships with key customers, fostering loyalty and contributing to revenue growth.
- Negotiated contracts with key clients, resulting in favorable agreements and sustained growth.
- Identified new business opportunities, expanding service offerings and increasing market share.
- Achieved sales targets consistently, providing regular updates on performance metrics.
- Collaborated with internal teams to align on customer requirements and enhance service delivery.
- Analyzed customer feedback to identify improvement areas and enhance service delivery.
- Resolved customer complaints effectively to maintain satisfaction and retention rates.
- Monitored industry trends, competition, and market dynamics to refine strategic approach.
Strategic Account Manager
Orbi Health Private Limited
Bangalore
03.2020 - 05.2023
- Oversaw client relationships, achieving high satisfaction and retention.
- Enhanced client retention and upselling through strong relationship-building.
- Generated performance reports guiding strategic client decision-making processes.
- Collaborated with internal teams to develop and present innovative solutions.
- Resolved client issues swiftly utilizing effective problem-solving methods.
- Trained staff on account management best practices, enhancing overall service quality.
Business Development Executive
Docon Technologies Pvt Ltd
Bangalore
11.2017 - 02.2020
- Cultivated strategic partnerships with key stakeholders, resulting in expanded business opportunities.
- Executed full sales cycle, securing corporate clients through effective prospecting and closing.
- Designed persuasive proposals and presentations to win new business.
- Analyzed sales data for enterprise accounts to uncover growth potential.
- Managed vendor relations, negotiating favorable pricing and ensuring timely delivery logistics.
Education
Master of Business Administration (MBA) - Marketing & Finance
REVA University
B’lore01-2017
Bachelor of Business Management (BBM) -
SFG College
B’lore01-2015
Skills
- Key account management
- Strategic account planning
- Sales strategy development
- B2B sales strategy
- Consultative selling
- Client retention
- Sales forecasting
- Competitive analysis
- Contract negotiation
- CRM software proficiency
- Cross-functional collaboration
- Team leadership
- Operations management
- Problem solving
- Stakeholder Mapping
- Value-Based Communication
- Project Management
- Financial Acumen
Certification
- Certified Key Account Manager (CKAM), Strategic Account Management Association (SAMA)
- Business Development and B2B Sales for Startups, Udemy
- Digital Marketing and Sales Strategies, HubSpot Academy
- UNIDO – Intellectual Property Rights & Patents Training (M&A)
Accomplishments
- Increased client retention by 60% through proactive relationship management.
- Closed corporate contracts worth ₹5 Cr+ annually, boosting company revenue.
- Expanded portfolio by acquiring 15+ new corporate accounts in hospitality & healthcare.
- Negotiated long-term hotel partnerships, leading to a 20% client cost saving.
- Consistently achieved 120–130% of sales targets across multiple quarters.
- Managed hospitality MICE bookings with 700+ room nights for corporate events.
- Recognized as a Top Performer for exceptional client service and repeat business.
Timeline
Area Sales Manager
Digicare Health Solution Pvt Ltd
07.2025 - Current
Key Account Manager
Dancenter A/S
07.2023 - 06.2025
Strategic Account Manager
Orbi Health Private Limited
03.2020 - 05.2023
Business Development Executive
Docon Technologies Pvt Ltd
11.2017 - 02.2020
Master of Business Administration (MBA) - Marketing & Finance
REVA University
Bachelor of Business Management (BBM) -
SFG College