Sharmila Sarkar
Lead Cabin Attendant
Indore
Summary
Flight Attendant offering over 6.5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.
Overview
6
6
years of professional experience
20
20
years of post-secondary education
Work History
Lead Cabin Attendant
InterGlobe Aviation Ltd
indore
12.2019 - Current
- Answered passenger questions and provided solutions to issues arising during flights.
- Ensured safety and comfort of customers onboard aircraft.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Cabin Crew Member
jet Airways
mumbai
08.2015 - 08.2019
- Type-rated on Boeing 737,777 & Airbus 330.
- Worked in economy as well as premium class on domestic and international flights.
- Received several appreciations from guests and base team..
Education
Bachelor of Engineering - Information Technology
Gyan Ganga Institute of Technology
Jabalpur 08.2011 - 07.2015
Maths Science
Little World School
Jabalpur 07.1995 - 05.2011
Skills
- Guest services
Timeline
Lead Cabin Attendant
InterGlobe Aviation Ltd
12.2019 - Current
Cabin Crew Member
jet Airways
08.2015 - 08.2019
Bachelor of Engineering - Information Technology
Gyan Ganga Institute of Technology
08.2011 - 07.2015
Maths Science
Little World School
07.1995 - 05.2011
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