Dynamic and results-driven professional with over 15 years of experience in marketing, sales, operations, partnerships, outreach, and admissions. Expertise in leading high-performing teams, forging strategic alliances, and spearheading business development initiatives in both education and corporate sectors. Proven success in executing impactful campaigns and placement strategies that drive measurable growth. Committed to leveraging extensive background to assume a senior leadership role focused on strategic growth and market expansion.
Overview
16
16
years of professional experience
1
1
Certification
3
3
Languages
Work History
Strategic Alliance Manager
IDP Education
09.2024 - Current
Developed strategic partnerships to enhance market presence and drive growth initiatives.
Led outreach activities and conducted seminars to generate leads for overseas education.
Executed targeted marketing campaigns to boost brand awareness and brand development.
Supported sales operations by aligning outreach with student conversion strategies.
Fostered strong relationship building with school leaders and key stakeholders.
Sr. Manager BD & Operations
SGL Labs
06.2024 - 09.2024
Led business development and branch operations across Ahmedabad and key Saurashtra cities.
Focused on new client onboarding, client relationship building, and initial revenue growth.
Supported marketing campaigns to drive brand awareness, and local market visibility.
Developed and implemented strategic plans to achieve business growth objectives.
Oversaw budgeting and financial management to maintain profitability and reduce costs.
Guest Services Representative
Great Scotland Yard Hotel (Hyatt Hotels)
02.2023 - 04.2024
Managed guest relations by addressing inquiries and resolving complaints for a seamless experience.
Implemented upselling strategies to drive revenue growth and increase sales.
Trained and supervised guest service teams to ensure high standards and consistency.
Optimized front-desk workflows to improve efficiency and enhance guest satisfaction.
Branch Manager
Aakash Educational Services Limited
08.2019 - 01.2023
Managed overall branch operations including sales, outreach, marketing, and service delivery.
Executed ATL/BTL campaigns to drive admissions, enrollments, and improve student retention.
Developed strategies to boost branch performance, profitability, and local market presence.
Led financial planning and budgeting for operations, marketing, and events to ensure profitability and cost efficiency.
Ensured compliance with company policies and regulatory requirements to mitigate risks.
Coordinated cross-functional collaboration to streamline operations and enhance efficiency.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
HOD In-Charge
ITM SLS University
03.2017 - 08.2019
Drove strong academic outcomes through effective subject instruction, and contributed to innovative, industry-aligned curriculum design.
Developed key institutional partnerships, and supported marketing and promotional initiatives to strengthen academic growth.
Organized major learning events (e.g., industrial visits, fairs, seminars), and led student counseling and engagement activities.
Oversaw daily academic and administrative operations, and managed sports and co-curricular coordination.
Head of Department | Assistant Professor | Lecturer
Parul University
07.2009 - 03.2017
Led the Mechanical Engineering Department as Head of Department (40 faculty members), overseeing academics and planning.
Taught core subjects with a focus on applied learning and driving student success.
Developed and implemented a departmental strategy to enhance academic performance and operational efficiency.
Maximized institutional brand awareness by strategically organizing education fairs, seminars, and counseling sessions to enhance student engagement.
Led the development of staff competency and student readiness programs; managed training logistics, placement coordination, and industry tie-ups.
Education
M.Tech - Mechanical Engineering
Bhagwant University
Ajmer
05.2012
Bachelor - Aeronautical Engineering
Sardar Vallabhbhai Patel Institute of Engineering
Vasad, Anand
06.2009
Diploma - Mechanical Engineering
Government Polytechnic Porbandar
Porbandar
05.2006
Skills
Strategic partnerships
Sales operations management
Admissions outreach
Marketing campaign management
Branch operations management
Proficient in Microsoft Office Suite
Proficient in Salesforce and SAP C4C
Data visualization with Power BI
AWS cloud services expertise
Proficient in Opera PMS
Experience with event management tools
Certification
Digital Marketing Certificate by Reliance Foundation-Under MSDE Skill India Initiative
Timeline
Strategic Alliance Manager
IDP Education
09.2024 - Current
Sr. Manager BD & Operations
SGL Labs
06.2024 - 09.2024
Guest Services Representative
Great Scotland Yard Hotel (Hyatt Hotels)
02.2023 - 04.2024
Branch Manager
Aakash Educational Services Limited
08.2019 - 01.2023
HOD In-Charge
ITM SLS University
03.2017 - 08.2019
Head of Department | Assistant Professor | Lecturer