SHASHANK SHEKHAR
Bengaluru
Summary
Result-oriented professional with 8+ years of experience targeting senior-level assignments in Supply Chain Management, Sales Account Management & Program Management. Overall, 1 year of experience as Program Manager in Growth & Acquisition (MCF), 2.5 years of experience as Account Manager in Global Selling Amazon, 2.5 years experience as Team Lead in operations, around 2 years of experience in operations as Ops Executive. Rapidly adapt and respond to changes in environment and priorities while maintaining the sense of perspective. Collaboration with brands, communication with stakeholders, vendors and distributors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Manager, Growth & Acquisition
Amazon
06.2025 - Current
- Drive API integration support and testing processes for new MCF seller onboarding
- Develop and optimize new seller acquisition funnel to improve potential sellers’ conversion on MCF
- Build and maintain relationships with third-party integrators to expand MCF adoption
- Partner with Direct Sales (DS) team to monitor seller performance and seller ramp up on MCF
- Conduct competitive analysis of User Experience (UX), pricing, and processes across IC, Fulfillment Centers (FC), Last Mile (LM), and Third-Party Logistics (3PL) players
- Establish standardized onboarding processes to reduce time-to-launch for new sellers
- Drove 693K+ MCF orders in 2025 across 1,200+ Selling Partners, achieving 85% delivery success rate
- Launched 809 new Selling Partners in 2025, with 121 SPs integrated through ISV partners
- Initiated Hero Sellers acquisition program, identifying ~30 high-value sellers with ~12MM annual entitlement; successfully onboarded ~16 SPs with 5.2MM annual entitlement
- Launched 18 Selling Partners generating ~67K shipped units and 4.8MM annual entitlement
- Collaborated with Service Provider Network (SPN) partners to drive brand onboarding into MCF, enabling mutual growth through structured partnership engagement
- Piloted Out of Country (OOC) CN seller onboarding on IN MCF, targeting 10 CN-based SPs representing ~50% US MCF and ~35% UK MCF volume, partnering with OOC AMs for cross-border expansion
- Spearheaded Unicommerce launch as a key ISV/OMS integration partner (70% market share in India), alongside Vinculum and Evanik, scaling MCF adoption through the ISV channel
- Achieved 78% API-injected order share, driving automation and operational efficiency
- Led MCF-Shopify app launch and Marketing & GTM strategy initiatives for India marketplace expansion
- Designed scalable seller launch strategies targeting 5.15MM units in 2026 (~8X YoY growth vs. 0.65MM in 2025)
Account Manager, Global Channel Sales
Amazon
09.2022 - 05.2025
- Managing end-to-end operations for more than 200 major Brands, Manufacturers and Sellers of all scales & product categories which contributive majorly in the overall sales of Amazon
- Managed Deals program which includes providing guidance for sellers on adding effective discount types on platform which contributes for overall sales using available Amazon tools
- Guiding team on driving Selection program by understanding the challenges and blockers shared by seller and effectively working and removing the blockers to ensure smooth flowing
- Assist with investigation and root cause for resolution for high impact FBA/Merchant issues
- Guiding sellers on understanding the importance of running Advertisements and discounts on Amazon and adopting the sponsored products Ads which will improve the visibility of the products
- Guiding seller on inventory planning and procurement which will help sellers from losing sales due to out of stock
- Managed end-to-end operations for up to 200 Sellers by driving GMS through input metrics - Inventory, Selection, Deals, Sponsored Products Ads, B2B
- Subject Matter Expert for Deals Program where achieved 120% goal on Deals merchandising target by guiding overall team
- Driven high GMS sale on Peak seasons where sellers have seen growth of +500% YoY
- Scaling the deals charter for the team which led to several milestones (biggest DOTD in INGS LTD)
- Awarded Best Account Manager for Prime Day 2023
- Awarded Best Account Manager for Q1 2024
Team Lead, Supply Chain Operations
Amazon
01.2020 - 09.2022
- Lead the team to drive WBR metrics to 100%, identifying the root cause of defects and implementing corrective measures
- Manage team roster and ensure 100% compliance with company policies
- Manage performance scorecards for all team members and ensure data accuracy in Gemba/Operational reporting tools
- Coordinate with cross-functional teams on operational and strategic planning
- Drive team towards achieving higher productivity and quality targets
- Deliver results in supply chain by driving inputs and outputs of IPI (Inventory Performance Index)
- Delivered 35%+ savings by identifying and implementing cost reduction opportunities across supply chain operations
- Achieved 40% improvement in On-Time-In-Full (OTIF) delivery metrics by streamlining operational processes
- Led a team of 15 associates to exceed quarterly KPI targets by 25% consistently
- Developed SOPs for critical supply chain processes, reducing process defects by 30%
- Recognized with multiple Best Performance awards during tenure (Prime Day 2021, Diwali 2021, Republic Day 2022, Independence Day 2022)
Central Operations Executive, Supply Chain Operations
Amazon
04.2018 - 01.2020
- Handled daily operational activities to maintain smooth and efficient supply chain functions
- Monitored shipment status and coordinated with carriers and vendors for timely delivery
- Maintained accurate records of all inbound and outbound inventory movements
- Collaborated with warehouse and logistics teams to resolve operational bottlenecks
- Generated daily/weekly reports for operational performance tracking and management reviews
- Ensured compliance with standard operating procedures and quality guidelines
- Improved inventory accuracy by 20% through implementation of systematic cycle count processes
- Contributed to reducing operational costs by 15% through efficient resource allocation
- Recognized for consistent above-average performance in quarterly appraisals
- Facilitated training of 10+ new associates on operational processes and tools
Process Associate
Indigo Airlines
07.2017 - 02.2018
- Managed passenger check-in, boarding, and departure processes to ensure on-time performance
- Coordinated with ground crew, baggage handlers, and cabin crew for seamless flight operations
- Handled customer queries and complaints with professionalism, maintaining service quality standards
- Assisted in weight and balance calculations and compliance with aviation regulatory requirements
- Monitored ground handling activities and ensured safety protocols were strictly followed
Education
Executive MBA - Operations and Supply Chain Management
Narsee Monjee Institute of Management Studies
MumbaiB.Tech - Mechanical Engineering
NRI Institute of Research and Technology
Bhopal12th CBSE - Science
Cambrian Public School
Ranchi10th CBSE -
Cambridge Public School
RanchiSkills
- Supplier & Category Management
- Supply Chain Strategy
- Seller Management
- New Product Introduction (NPI)
- Inventory Management
- Logistics Management
- Vendor Management
- Cost Savings
- Selection & Category Management
- Optimizing Sponsored Advertisements
- Increasing Deals Merchandising
- API Integration & Seller Onboarding
- Program Management
- Competitive Analysis
- Acquisition Funnel Optimization
Certification
- 2022, Spreadsheet Modeling (Harvard Business Publishing Education)
- 2022, Lean Six Sigma
- 2022, VBA
- 2022, SQL
Personal Information
Date of Birth: 11/17/93
Extracurricular Activities
Cricket: Represented Ranchi for the Jharkhand State Championship Badminton: Represented and won awards for club and school in school tournaments and district Badminton games
Languages
- Hindi
- English
- Hindi
Achievements And Awards
- Prime Day Sale 2021, Best Performance by an Individual
- Diwali Sale 2021, Best Performance Award
- Republic Day Sale 2022, Star Performer
- Independence Day Sale 2022, Best Performance Award
- Prime Day 2022, Appreciation Award
- Diwali Sale 2022, Amazon Pathfinder Award
- Republic Day 2023, Star Performer Award
- Prime Day 2023, Best Account Manager
- Independence Day 2023, Star Performer Award
- Diwali 2023, Star Performer Award
- Republic Day Sale 2024, Star Performer Award
- Q1 2024, Best Account Manager
Timeline
Program Manager, Growth & Acquisition
Amazon
06.2025 - Current
Account Manager, Global Channel Sales
Amazon
09.2022 - 05.2025
Team Lead, Supply Chain Operations
Amazon
01.2020 - 09.2022
Central Operations Executive, Supply Chain Operations
Amazon
04.2018 - 01.2020
Process Associate
Indigo Airlines
07.2017 - 02.2018
Executive MBA - Operations and Supply Chain Management
Narsee Monjee Institute of Management Studies
B.Tech - Mechanical Engineering
NRI Institute of Research and Technology
12th CBSE - Science
Cambrian Public School
10th CBSE -
Cambridge Public School