Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHASHI DUBEY

New Delhi

Summary

Highly motivated SCCM administrator with 7+ years of experience in dealing with core SCCM infrastructure to design and implement an infrastructural solution to meet the end demand of client while utilizing its most sophisticated features and wide range of functionalities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SCCM/Intune Consultant Architect

HCL TECHNOLOGIES
10.2022 - Current
  • Design and implemented workflow to migrate existing Windows 10 devices to Windows 11as per the scope of the SOW.
  • Design and implemented solution to migrate existing Windows 10 devices to Windows 11 using SCCM Windows Servicing.
  • Design and implemented solution to create SCCM Wipe and Load task sequence for existing devices containing Autopilot JSON file of production Autopilot deployment profile.
  • Design and implemented the Autopilot solution for Windows 11 devices for Azure AD joined scenario for user driven deployment.
  • Architected hybrid SCCM/Intune environments for seamless co-management of devices, enabling organizations to transition to modern management.
  • Designed comprehensive Intune configurations for mobile device management (MDM) and mobile application management (MAM) across different device platforms (Windows, iOS, Android).
  • Integrated Microsoft Endpoint Manager (MEM) with Azure AD for streamlined device enrollment and management workflows
  • Led the design and implementation of multi-tier SCCM hierarchies (CAS, Primary, Secondary sites) for optimal performance and load balancing.
  • Expertise in designing high-availability SCCM infrastructures, including Distribution Points, Management Points, and SQL databases, ensuring scalability and resilience.
  • Designed and enforced compliance policies for hybrid and cloud-only environments, ensuring adherence to regulatory requirements like GDPR and HIPAA.
  • Led the design and implementation of Bitloker migration from SCCM to Intone in a co-managed and Hybrid environment.
  • Designed and tested SCCM/Intune disaster recovery strategies, ensuring minimal downtime and data loss during critical events.
  • Implemented regular backup plans for SCCM databases, critical configurations, and Intune policies, with failover and recovery options.
  • Designed and implemented a Windows Autopatch solution to automate the deployment of Windows updates, feature releases, and Microsoft 365 app patches, optimizing update management and minimizing end-user disruptions across enterprise environments using Intune for unified device management.
  • Architected and deployed Windows Autopilot solutions to streamline zero-touch device provisioning across global enterprises, utilizing multiple deployment modes including user-driven, self-deploying, and white-glove provisioning, enabling seamless device setup and efficient integration with Intune for modern device management.
  • Designed and implemented architectures leveraging the latest Intune features, including Endpoint Analytics for device performance insights, Microsoft Tunnel for secure remote access, enhanced compliance policies, and advanced app protection policies, ensuring optimized device management, security, and user experience across a modern cloud-first environment.
  • Led the migration of Group Policy Objects (GPO) to Intune by designing and implementing a modern management architecture, utilizing device configuration profiles, compliance policies, and custom PowerShell scripts in Intune, ensuring a seamless transition to cloud-based management and enhancing security and device compliance.
  • Designed and implemented co-management strategies, transitioning workloads like compliance policies, updates, and endpoint protection from SCCM to Intune, enabling a phased migration to modern cloud-based device management.
  • Architected the integration of SCCM with Cloud Management Gateway (CMG), allowing seamless management of internet-based clients and setting the foundation for a gradual shift to Intune for remote device management.
  • Led full-scale migration from SCCM to Intune, optimizing device provisioning with Autopilot, transitioning application deployment to Win32 apps, and reconfiguring security and compliance policies to cloud-native solutions.
  • Led migration of software update management from SCCM to Intune, implementing Windows Update for Business and designing update rings to ensure timely and secure patch deployment across all devices.
  • Architected application deployment migration from SCCM to Intune, re-packaging critical business applications using Win32 app management, and optimizing distribution through Microsoft Store for Business integration.
  • Led migration of compliance and security policies from SCCM configuration baselines to Intune’s cloud-based compliance policies and configuration profiles, enhancing endpoint security and ensuring policy consistency across devices.
  • Architected migration to Android Enterprise for corporate and BYOD devices, designing enrollment strategies using Work Profile for personal devices and Fully Managed mode for corporate-owned devices to enhance security and streamline management.
  • Design and implemented various CSP and settings on android devices as per the customer need.
  • Design and implemented various application deployment strategies on Android devices as per the business need.
  • Led migration of iOS device enrollment from SCCM to Intune, leveraging Apple Business Manager for automated device enrollment, ensuring seamless onboarding of corporate-owned devices and streamlined BYOD enrollment using User Enrollment.
  • Architected iOS configuration and compliance policies, designing and deploying configuration profiles for VPN, Wi-Fi, email, and security settings, ensuring alignment with organizational security requirements and enforcing device compliance through Intune
  • Designed and implemented iOS app protection, Conditional Access, and Supervised Mode policies, securing corporate data on both managed and BYOD devices. Developed an app deployment strategy using the Apple App Store and custom LOB apps, enforced remote wipe policies for lost devices, and created real-time compliance monitoring and reporting through Intune and Power BI.

SCCM/INTUNE TECHNICAL LEAD

WIPRO TECHNOLOGIES
08.2021 - 10.2022
  • Designing and implementing various SCCM solutions according to the best practices and business need.
  • Designing and validating the entire process of SCCM upgrade to keep the current environment up to date as per the vendor recommendations.
  • Designing and implementing SCCM co-management infrastructure and also responsible for defining various workloads as per the business need.
  • Designing and implementing windows in place upgrade via Task Sequence.
  • Designing and implementing feature upgrades for windows 10 along with the additional customizations as per the business need.
  • Designing and validating the plan for the any change in business in testing environment post which it is to be implemented in production.
  • Leading the team of entire software update compliance management and it's troubleshooting.
  • Leading the team of vulnerability management to make sure the entire production environment remains secure and bugfree.
  • Designing,implementing and troubleshooting entire process of cloud management gateway.
  • Coordinating and working closely with Transition team to help design the process of various device enrollment process in intune.creating and implementing the plan for pushing various Line of business and Win32 APP via Intune.
  • Coordinating and working closely with Transition team to help design the process of windows autopilot.
  • Responsible for interviewing and training new/fresh employees as per the business need and being their mentor for their growth.
  • Designing and leading the entire transitioning of server patching process of different platforms( Azure, GCP, AWS,On Prem) to Tanium patch management tool.
  • Drove operational improvements in SCCM infra which resulted in savings and improved profit margins.
  • Identified SCCM infra issues, analyzed information and provided solutions to problems.

SR.SCCM Administrator

Accenture Solutions Private Limited
05.2021 - 07.2021
  • Leading SCCM Admins team in delivery of BAU activities, client project planning,implementation and handover from SCCM/Infra point of view, utilizing latest and most advanced functionality SCCM has to offer resulting in timely delivery of project to business.
  • Coordinating and representing all technical activity progress, advancement and plan to introduce Cloud centric improvement in existing delivery/technical method to client for more automated/cloud driven approach(CMG,Intune,Autopilot) to meet the market/business need.
  • Handling SCCM solution,architecture design,Solution implementation and advance product feature introduction with respect to SCCM technology.
  • Conducting technical assessment of ongoing project, SCCM admins and provided recommendations that upon implementation would enable us meeting the business/customer need in more sophisticated way as per the most advance business requirement recommenced by Microsoft as best practices.
  • Leading L3 level SCCM escalations call being the front face for client and continuously involved into problem identification in existing infrastructure and recommending best solution regarding it and also responsible for implementing risk assessment and their executions from SCCM perspective.
  • Responsible for all SCCM and cloud related integrations(CMG,Intune,Autopilot) and also for introducing all possible automation methodology to help save the business cost and manpower.

SCCM Administrator

ACCENTURE
12.2017 - 05.2021
  • Successfully created refresh (hard-link migration) and replace Operating System Deployment (OSD) task sequences for 7 to Windows 10 upgrade using Zero/Lite Touch Installations, WAIK, USMT 4.0, and MDT 2010 integration.
  • Configured Branch Distribution point, Asset Intelligence, and Windows Deployment Services/PXE.
  • Reviewed and corrected OSD Task sequence to include PXE issues for local admin in various operational sites.
  • Modified Task Sequence for a more personalized build as per the business need.
  • Created and modified LTI, ZTI MDT 2012/2013 Windows 7, Windows 10 task sequences for more dynamic, customized and dynamic build process.
  • Created various Task sequence for build and capture experience while using Sysprep, media capture for more personalized use as per the business need.
  • Used task sequence functionality to create BootMedia, Standalone media to eliminate build issue caused by poor bandwidth and remote location.
  • Used various customization within task sequence and task sequence variable to minimize the complexity of the goal to meet end results.
  • Built and maintained a standard image with application selection.
  • Responsible for latest windows ISO download, image indexing, image importing and it's testing and maintenance in production build operations.
  • Responsible for offline servicing of image to get it injected with latest patches to take away the existing vulnerability and meet security measures as per the Microsoft guidelines.
  • Image customization before it's capture to have a more personalized WIM file being imported and used as a image as per the client need.
  • Responsible for deploying various site system roles e.g MP,DP,SUP etc and it's maintenance and troubleshooting.
  • Responsible for configuring discovery methods and it's troubleshooting and monitoring.
  • Responsible for managing Role based administration and also creating custom security role as per the client demand and need.
  • Responsible for configuring SCCM backup maintenance task and it's recovery method.
  • Responsible for configuring latest features in production as per the new build of SCCM for more vibrant and dynamic work and task achievement experience.
  • Response for SCCM upgrade to keep the current infrastructure updated as per the latest release of Microsoft along with ADK,SQL native client to meet the standard practice guidelines.
  • Responsible for dealing and opening case with Microsoft premier support to troubleshoot vendor related issue.
  • Responsible for Integrating Co-Management by facilitating Azure Hybrid AD Joined in production.
  • Responsible for Integrating Desktop Analytics for facilitating reediness for any Upgrade process to avoid any glitch or unwanted outcome by studying the environment beforehand.
  • Responsible for managing all self-signed or PKI cert used in the environment and their management.

JR. SCCM Administrator

ACCENTURE
05.2014 - 11.2017
  • Implemented WSUS/SCCM integration and created a monthly phased patching process.
  • Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS) and it's troubleshooting to meet the targeted compliance.
  • Created, tested and deployed packages for corporate software and third-party vendors to a global environment of 14000.
  • Responsible for managing hardware and software inventory.
  • Responsible for all Asset intelligence related task in the environment.
  • Responsible for creating and implementing Software metering as per the business need.
  • Responsible for creating different type of collections Direct rule based, query based as per the requirement to meet the end result for task accomplishment.
  • Responsible for creating non-complex application and packages and its deployment on collection and troubleshooting by referring various kind of logs.
  • Responsible for taking out various output using in build and custom report to provide the data to client as per their requirements.
  • Responsible for troubleshooting PXE related issue from client side as well as from server side by referring the various log.
  • Responsible for managing Symantec Antivirus on client workstation and it's troubleshooting.
  • Coordinated with experienced resource for real time experience for taking up more advanced responsibilities in existing infrastructure.
  • Responsible for all monitoring related task in SCCM and report back the data to senior management to keep a vigilant and incessant tab on current SCCM functionality and it's working.

Education

Master of Science - Computer Science And Programming

SRM UNIVERSITY
Chennai
05.2014

Skills

  • Operating System Deployment
  • Content Management
  • Exception Handling
  • Role Based Administration
  • Inventory Management
  • Microsoft Endpoint Protection Management
  • Cloud Management Gateway
  • Patch Management
  • Basic SQL Server Administration Concept
  • Co-Management,Intune,Autopilot
  • Driver Management
  • Reporting Management
  • SCCM Client Management
  • Asset Intelligence
  • SCCM hierarchy Management
  • IIS Concept ISPAI, SSL, Architecture, Kerberos
  • Window Server 2012 R2, Window server 2016
  • Enterprise Mobility Suite,0365
  • Window Server 2012 R2, 2016
  • Desktop Analytics

Certification

  • Exam 70-703 Administering Microsoft System Canter Configuration Manager and Cloud Services Integration

Timeline

SCCM/Intune Consultant Architect

HCL TECHNOLOGIES
10.2022 - Current

SCCM/INTUNE TECHNICAL LEAD

WIPRO TECHNOLOGIES
08.2021 - 10.2022

SR.SCCM Administrator

Accenture Solutions Private Limited
05.2021 - 07.2021

SCCM Administrator

ACCENTURE
12.2017 - 05.2021

JR. SCCM Administrator

ACCENTURE
05.2014 - 11.2017

Master of Science - Computer Science And Programming

SRM UNIVERSITY

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SHASHI DUBEY