Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Shazia Ahmed

Bengaluru,KA

Summary

Global Sales Operations & Global Sales AI (ADA) - Progressive and proactive professional with a strong results-orientation. Striving to create the most effective sales team in the industry with smarter processes, automation, intelligence & data .Comfortable with cultural diversities engaging effectively with multiple stakeholders globally.

Overview

15
15
years of professional experience
16
16
years of post-secondary education

Work History

Global Sales Operations & Global Sales AI (ADA)

Sogeti - Capgemini
Bangalore, Karnataka
08.2021 - Current

Global Sales Operations & Global Sales AI (ADA)

Part of the Capgemini Group, Sogeti operates in more than 100 locations globally. Working closely across various Portfolio's to bring in standardization and structure to the Sales Operation to bring about agility and speed of data insights and future-focused visibility and projections with real time data.

Global Sales for AI(ADA)

Sogeti’s Artificial Data Amplifier (ADA) solution addresses data challenges and helps mitigating compliance risk. Spearheading the Global sales both to internally and externally.

Sales Management Advisor

IBM India Pvt Ltd
Bangalore, Karnataka
06.2020 - Current
  • Currently working in Enterprise Operations Europe Market for Global Business Services.
  • With strong analytical skills and managerial experience to provide integrated support to our Europe sales leaders through collaboration with the core finance team and the business development managers across the four markets - SPGI (Spain/Portugal/Greece/Israel).
  • Experienced in Sales Operation Management and extensive knowledge on various CRM tools which help in creation of the most effective sales team with smarter processes, automation & data.
  • Cross-Functional Collaboration with sales, finance and operations team to ensure all are aligned for the same business goals.
  • Regular cadence meetings with the Sales Leaders of the 4 markets, and the Business development team to ensure the Projections and targets are in line to the forecasted plans, based on our standard reports which projects the Performance Pipeline Assessment(PPA) based on the prior year performance and current pipeline growth and sales stage progressions.
  • Regular reviews with the Sales team to ensure the projections in the CRM tool are aligned with the real time data.
  • Reviews with the finance team to follow up on the weekly revenue recognitions

Digital Marketing Intern

Smith & Nephew
Mumbai, Maharashtra
10.2019 - 12.2019

Industry Immersion Programme (IIP): is part of the course in IIM, it is meant to bridge the gap between the real-life experience and the academic learning. The Internship with S&N provided the experience in delivery of services in healthcare organizations and the in-depth understanding of the conventional and digital platforms for marketing in healthcare. Strategize digital marketing by analyzing both qualitative and quantitative data and the use of traditional marketing & digital marketing actively to engage the target audience.

Global Sales Management Advisor

IBM India Pvt Ltd
Bangalore, Karnataka
04.2016 - 03.2019
  • Worked in Growth Market Initiative at a Global Level. Most of the Sales operations in CAMMS was driven by the North America team, followed by Europe and other geographies.
  • Worked in CAMSS Initiative (Cloud / Mobile/ Analytics/ Social/ Security) to drive new business reviews in line with the 2015 roadmap, by collaborating with global sales directors to generate real time roadmap and forecasting on a weekly basis.
  • Trusted advisor for forecasting sales analytical reports, deal tracking and pipeline management for high quality and real time data.
  • Liaison with the data scientists to develop and design analytical solutions and models in SAS to support the current business need to drive predictable and profitable growth with real time data.
  • Supporting this integrated transactional capability is a well-oiled sales operations group that plans, organizes forecasts, enables and monitors sales performance across all channels and real time information across all the spectrums and Improvements in reporting and accuracy.

Sales Management Advisor

IBM INDIA PVT LTD
BANGALORE, KARNATAKA
08.2014 - 03.2016
  • Sales Management Support division was in the nascent stage, most of the work was managed through manual reports, I planned the standardization of the manual reports across the Business Unit, driving improved real time data. Assisted in standardization of processes across departments, so as a unit we are all reviewing data on the same parameters.
  • Maintained a blog on the projections, target and advisory notes to the Industry solutions sales team ( ISST).
  • Drive Cadence calls based on the reports with global leaders.
  • Ensured standardization is followed across regions through proper documentation of processes.

Sales Management Advisor

IBM INDIA PVT LTD
BANGALORE, KARNATAKA
12.2012 - 07.2014
  • Extended crucial inputs and reports/reviews based on extensive analysis of win/loss trends and other key metrics that led to greater gains and wins.
  • Provided weekly movement of critical deals with focus on opportunities to scale business.

Specialist Sales Operations - Assistant Manager

PATNI COMPUTER SYSTEMS
Mumbai, Maharashtra
01.2009 - 05.2011

Resource Management Specialist

Patni Computer System
Mumbai, Maharashtra
11.2007 - 01.2009
  • Contributed extensively as the Lead Recruiter for Product Engineering Services (PES – one of the biggest business units at Patni Computer Systems) and managed a team of nine recruiters across India.
  • Took charge of the hiring process in a high volume and time-sensitive environment.

Assistant Manager

IBM India Pvt Ltd
Bangalore, Karnataka
02.2007 - 10.2007
  • Global (APAC, EMEA, US & SAARC) offered critical support to Sales, Legal, Business, Finance, and leadership teams.
  • Presented sales forecasts, pipeline analysis and updates on opportunities, challenges, and concern areas.
  • Shared reports and delivered effective presentations to senior management.
  • Dealt with onsite allocations of resources, billability & matters related to utilization of resources., Streamlined recruitment, resource management and vendor management.
  • This was during the Project Cheetah drive in IBM India Pvt Ltd where mass hiring was happening across IBM.
  • I was also part of campus hiring and setting up drives across the 4 metropolitan cities.

Wipro Technologies
Bangalore, Karnataka
09.2004 - 02.2007
  • Part of the contract staffing team, in 2004 Wipro was hiring through mass recruitment drives across India and to manage the high demand for immediate resources contract staffing played an eminent role.
  • Part of the role and responsibilities were vendor management, contract to hire and release management.

Education

Schooling -

St Francis Xavier’s Girls High School
Bangalore
06.1988 - 06.1998

High School Diploma -

Mount Carmel College
Bangalore
06.1998 - 06.2000

Bachelor of Commerce -

Mount Carmel College
Bangalore
06.2000 - 06.2003

Certification: Business Analytics And Intelligence -

Indian Institute of Management - Bangalore
Bangalore
06.2018 - 06.2018

Certification: Lean Six Sigma Green Belt -

KPMG
Calcutta
08.2019 - 08.2019

Post Graduation Course in Healthcare Management -

Indian Institute of Management - Calcutta
Calcutta
03.2019 - 03.2020

Skills

Data Analytics & Sales Lifecycle management

Leadership & Communication skillsDigital TransformationAgile Methodology

Interpersonal Skills

Timeline

Global Sales Operations & Global Sales AI (ADA)

Sogeti - Capgemini
08.2021 - Current

Sales Management Advisor

IBM India Pvt Ltd
06.2020 - Current

Digital Marketing Intern

Smith & Nephew
10.2019 - 12.2019

Certification: Lean Six Sigma Green Belt -

KPMG
08.2019 - 08.2019

Post Graduation Course in Healthcare Management -

Indian Institute of Management - Calcutta
03.2019 - 03.2020

Certification: Business Analytics And Intelligence -

Indian Institute of Management - Bangalore
06.2018 - 06.2018

Global Sales Management Advisor

IBM India Pvt Ltd
04.2016 - 03.2019

Sales Management Advisor

IBM INDIA PVT LTD
08.2014 - 03.2016

Sales Management Advisor

IBM INDIA PVT LTD
12.2012 - 07.2014

Specialist Sales Operations - Assistant Manager

PATNI COMPUTER SYSTEMS
01.2009 - 05.2011

Resource Management Specialist

Patni Computer System
11.2007 - 01.2009

Assistant Manager

IBM India Pvt Ltd
02.2007 - 10.2007

Wipro Technologies
09.2004 - 02.2007

Bachelor of Commerce -

Mount Carmel College
06.2000 - 06.2003

High School Diploma -

Mount Carmel College
06.1998 - 06.2000

Schooling -

St Francis Xavier’s Girls High School
06.1988 - 06.1998
Shazia Ahmed