Shibin M. S.
Chennai
Summary
I am tertiary qualified in Logistics and Supply Chain . A dynamic and a goal-oriented management professional with 5+years of experience in Supply Chain, & E-commerce in a Strategic Leadership role with an avid interest in Operations & Business Analysis , possessing effective problem solving, Team handling and Client Relationship Management skills
Overview
9
9
years of professional experience
Work History
Category Manager
NoBroker Technologies Solutions Pvt Ltd
CHENNAI
09.2022 - Current
- Presided over the Appliances & Cleaning Category in the Chennai Region with total end-to-end ownership of forecasting demand, acquiring supply, and managing P&L to achieve desired business goals and outcomes.
- Managed a team of 6 associates and 400 service professionals in the AC & 160 in Cleaning category. Ensured a proper demand-supply equilibrium was consistently in place.
- Ensured a proper demand-supply equilibrium was in place on a consistent basis. Formulated growth strategies and increased customer NPS, leading to high inflow of service.
- • Organized weekly training sessions with the service professionals on the latest initiatives, developments, and understanding their on-ground difficulties, queries, and proposed action plans accordingly.
Category Manager
Urban Company
01.2021 - 08.2022
- Managed a team of 7 Associates Internally and 580+ service professionals on field in AC Category and ensured a proper demand-supply equilibrium was in place on a consistent basis
- Spear heading Salon at home Category - - Launched Trivandrum, Coimbatore, Vijayawada and Kochi in a span of 4 Months and Presided over the Appliances Category in Chennai Region with total end-to-end ownership of forecasting demand, acquiring supply to achieve desired business goals and outcomes
- -Onboarded 100 partners in 3 months from August
till October to cater the demand in Chennai.
-Improved partner NPS from 43.4 to 71.2 by deep
diving on core problems faced by partners and
worked by focusing on retraining partners
and improving the quality of service - Formulated growth strategies, along with new service launches for the category, through a deeper understanding of the market with respect to pricing. Conducted competitive analysis through collaborations with the marketing, finance, and product teams.
Assistant Manager - Supply Chain
Tovo Technologies Pvt Ltd
07.2020 - 01.2021
- Company Overview: Daily Locally was founded in 2020 to make e-commerce easier for small scale vendors,
- Scaled the business from 20 orders per day to 180 orders per day in a span of 30 days.
- Onboarded 45+ vendors in the platform, offering around 4,500+ SKUs, and scaled up the fill rate from 70% to 90% throughout my tenure.
Supply Chain Management - Executive
Curefit
09.2019 - 07.2020
- Supply chain - City Lead for Chennai Eat Fit Vertical
- Handled the procurement and supply chain of cluster kitchen + 4 cloud kitchen + 1 Qsr operations
- Played a crucial role in onboarding/ negotiating/developing and maintaining good relationships with vendors and distributors
- Keeping track of open Po's and following up with the suppliers on the due dates/payment
- Hands on experience in procuring Perishable goods, Dry Grocery, packing and food grade supplies , Poultry , office Consumables and Chemicals
Operations Co-ordinator
OM Logistics Ltd
02.2019 - 08.2019
- PAN India - Logistic Coordinator for Ashok Leyland and Tata Motors.
- Managed a team of 50+ Warehouse employees , coordinated operations at 8 Delivery Centers (DC), and training, defining KPIs,SOPs etc
- Managed a fleet of 150 Truck owners in south zone
- Track and monitor daily status of orders in production and in -transit, to ensure smooth transit of products through out the supply chain
Consultant - Service Delivery
Sutherland Global Services
04.2016 - 07.2017
- Amazon.in service delivery team
- Coordinating with the delivery hub - last mile delivery
Education
MBA - Logistics and Shipping
Indian Institute of Logistics
Chennai01.2019
Bsc - Statistics
D.R.B.C.C.C. HINDU COLLEGE
Skills
- Category Management
- Operation Management
- Supply Chain Management
- Transportation and Distribution Management
- Warehouse and Inventory Control
Languages
- English, Native or Bilingual Proficiency
- Tamil, Native or Bilingual Proficiency
- Malayalam, Professional Working Proficiency
- Hindi, Limited Working Proficiency
Timeline
Category Manager
NoBroker Technologies Solutions Pvt Ltd
09.2022 - Current
Category Manager
Urban Company
01.2021 - 08.2022
Assistant Manager - Supply Chain
Tovo Technologies Pvt Ltd
07.2020 - 01.2021
Supply Chain Management - Executive
Curefit
09.2019 - 07.2020
Operations Co-ordinator
OM Logistics Ltd
02.2019 - 08.2019
Consultant - Service Delivery
Sutherland Global Services
04.2016 - 07.2017
MBA - Logistics and Shipping
Indian Institute of Logistics
Bsc - Statistics
D.R.B.C.C.C. HINDU COLLEGE
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