Hi, I’m
SHIEULI BHATTACHARJEE
Collection Specialist
SPM Road, Nabapally, Natagarh, Sodpur, Kolkata
Summary
To work hard with full dedication for the achievement of organization objective under satisfying job contact, hence enhancing my skill and knowledge and ready to learn new things. Personal Summary:- Father's Name Chittaranjan Bhattacharjee Nationality Indian Date Of Birth 04th August,1986 Sex Female Marital Status Married Current Position Branch Collection Manager Reliance Commercial Finance Limited for West Bengal, Assam & Odisha
Overview
14
years of professional experience
Work History
Reliance Commercial Finance LimitedProduct- SME Secured(LAP), SME Unsecured, CV, CE
Branch Collection Manager
03.2022 - Current
Job overview
- Recovery of 90+ and below 90 portfolio of WB,ASSAM & ODISHA
- Supervise agencies & In house staffs for the collection process
- Managing entire portfolio up to 720+ DPD cases
- Various MIS maintenance, publication, and performance tracking
- Repo stock management, Vendor management & Vendor bill processing
- Maintain coordination between Customers, Field team and In house staffs
- Managing internal audit process of own portfolio with Process Team.
HDB Financial Service Pvt Ltd
Supervisor
02.2019 - 03.2022
Job overview
- Managing entire Gold Loan portfolio of HDFC Bank East
- Supervise more than 30 callers in various buckets of Gold Loan Portfolio
- Supervise various agencies for Referal cases of Gold Loan Portfolio
- Various MIS maintenance, publication and performance tracking
- Ensure daily upload of critical information in system
- Maintain coordination between Bank officers, Field team and Customers.
HDB Financial Service Pvt Ltd
Senior Tele-Caller
12.2012 - 02.2019
Job overview
- Taking Outbound Collection Calls
- Collect payments on past due bills
- Calls made to customers as per Compliance Standards
- Adhering to all Call Monitoring guidelines
- Inform clients of overdue accounts and amount currently owed
- Attempt to collect payment
Pace Setters Business Solution Pvt. Ltd, Tele
Telecaller
07.2010 - 12.2012
Job overview
- Taking Outbound Collection Calls of TATA AIA
- Inform clients of overdue accounts and amount currently owed
- Calls made to customers as per Compliance Standards
- Achievements:-
- Working as Supervisor Successfully in HDB Financial Services for Last 2 Years
- Promoted as Supervisor from the Senior Tele Caller for achieving Star Performer
- Worked as Senior Tele Caller Successfully in HDB Financial Services for more than 5 Years
- Received award for Best Tele-callers for two years From TATA AIA in Pace Setters Business Solution Pvt
- Ltd
Education
Nahata Sarada Sundari Balika Vidyamandir
MATRICULATION
Nahata Sarada Sundari Balika Vidyamandir
HIGHER SECONDARY – WBBHSE
CALCUTTA UNIVERSITY
07.2004 - 8 2008
Skills
Good Knowledge of MS OFFICEundefined
Timeline
Branch Collection Manager
Reliance Commercial Finance Limited
03.2022 - Current
Supervisor
HDB Financial Service Pvt Ltd
02.2019 - 03.2022
Senior Tele-Caller
HDB Financial Service Pvt Ltd
12.2012 - 02.2019
Telecaller
Pace Setters Business Solution Pvt. Ltd, Tele
07.2010 - 12.2012
CALCUTTA UNIVERSITY
07.2004 - 8 2008
Nahata Sarada Sundari Balika Vidyamandir
MATRICULATION
5 2002
Nahata Sarada Sundari Balika Vidyamandir
HIGHER SECONDARY – WBBHSE
5 2004
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