SHIKHA GUPTA
HR Generalist
Gurgaon
Summary
Results-driven HR professional with 6+ years of experience in Talent Acquisition and HR Operations. Skilled in streamlining HR processes, managing the end-to-end employee lifecycle, and improving onboarding efficiency. Proficient in HRIS systems, Excel, and Power BI to enable data-driven HR strategies aligned with organizational goals.
Overview
6
6
years of professional experience
Work History
HR Executive – TA & Ops
TATA 1MG TECHNOLOGIES PRIVATE LIMITED
12.2024 - Current
- Managed end-to-end HR operations including onboarding, documentation, employee lifecycle, & HRIS updates, resulting in a 40% reduction in onboarding time.
- Led full-cycle recruitment from sourcing to offer negotiation, improving hiring rate by 30% & reducing time-to-fill by 20 days.
- Developed HR reports & dashboards (headcount, attrition, diversity) using Excel & Power BI, boosting decision-making efficiency by 30%.
- Enhanced employee experience through effective query resolution, relationship management, & structured onboarding programs, while ensuring policy compliance in collaboration with managers.
Freelancer
Jaipur Development Authority
06.2020 - 07.2024
- Strengthened public relations by coordinating with media, government bodies, & community groups to enhance JDA’s public image.
- Improved operational efficiency by 20% through effective scheduling, document management, and handling inquiries using MS Office tools.
Sr. Recruitment Executive
Wow Idea Consultingminds Pvt. Ltd.
07.2019 - 01.2020
- Led full-cycle recruitment for 7+ clients, screening 100+ candidates monthly & managing a team of 4 recruiters to drive hiring success through data-driven strategies.
- Improved candidate quality & experience through effective collaboration with hiring managers, tailored sourcing, & timely communication.
Customer Service Executive
Spice Jet Limited (Flying for Everyone)
01.2019 - 07.2019
- Efficiently managed domestic & international operations, conducting high-volume baggage screenings & delivering prompt, customer-focused support to enhance service satisfaction.
Customer Service Officer
Inter Globe Aviation Limited (Indigo Airlines)
01.2018 - 10.2018
- Effectively managed ground operations using GDS systems, ensuring compliance & delivering high-quality service to a large customer base.
HR Executive
Transform Plus Pvt. Ltd.
07.2012 - 09.2013
- Led end-to-end recruitment & streamlined HR workflows, improving hiring efficiency & operational processes.
- Enhanced employee morale by 30% through effective grievance handling & feedback initiatives.
Education
Post Graduate Diploma in Management - Information Technology
Birla Institute of Management Technology - UPGRAD
Greater Noida, India12-2023
BBA - Business Management
University of Rajasthan (Kanoria PG Mahila Mahavidyalaya)
Jaipur, India 04.2001 -
Skills
Talent Acquisition
HR Operations & Management
Recruitment & Onboarding
HR MIS & Dashboards (Excel/Power BI)
Communication & Interpersonal Skills
Data Analysis & Decision-Making
Time Management
Conflict Resolution
Team Collaboration
Critical Thinking
TECHNICAL SKILLS:
Tools: Darwin BOX, Google Sheets, Power BI, SQL, Chat GPT, MS Excel, True-IN, People Desk, Disprz, Happay
Other Skills: Data Visualization, Project Management, Analytical Skills, Database Management
Certifications
ACMEGRADE / IIT Bombay: - Data Science Training
UDEMY: - HR, HR Analytics, Human Resource Management 2024 Edition
Learn Tube: -
- HR: Talent Acquisition, Candidate Selection, Team Building, & Onboarding Processes
- Performance Management & Feedback
- Data Analytics: Basics, Power BI, SQL, & Data Modeling
- Project Management Fundamentals
Projects
- Amazon Data - Sales Report Dashboard (2023)
- E-Commerce Data - Sales Report Dashboard (2023)
Internships
Data Analytics Trainee
Internship in Data Analytics - Med Tour Easy
- Practical Data Analytics Skills: Hands-on Training with real-world Data & Analytics Tools.
- Live Project Experience: Applying learned concepts to solve real Business Problems.
HR Intern
Internship in Human Resource & Administration - Effotel Business Hotel by Sayaji Group
- Streamline Interview Coordination, database management, & HR task - Attendance Tracking & Leaves Management.
- Maintained records, Coordinated Calendars, & facilitated communication for HR and Admin, enhanced Team Collaboration.
Additional Information
Flexible and travel-ready professional, adaptable to dynamic work environments and open to business travel as per organizational needs.
Timeline
HR Executive – TA & Ops
TATA 1MG TECHNOLOGIES PRIVATE LIMITED
12.2024 - Current
Freelancer
Jaipur Development Authority
06.2020 - 07.2024
Sr. Recruitment Executive
Wow Idea Consultingminds Pvt. Ltd.
07.2019 - 01.2020
Customer Service Executive
Spice Jet Limited (Flying for Everyone)
01.2019 - 07.2019
Customer Service Officer
Inter Globe Aviation Limited (Indigo Airlines)
01.2018 - 10.2018
HR Executive
Transform Plus Pvt. Ltd.
07.2012 - 09.2013
BBA - Business Management
University of Rajasthan (Kanoria PG Mahila Mahavidyalaya)
04.2001 -
Post Graduate Diploma in Management - Information Technology
Birla Institute of Management Technology - UPGRAD