Shikha Mishra
Summary
Highly accomplished and motivated Senior Relationship manager with experience of more than 2.5 years. Proficient in identifying and meeting the high-demands. Highly goal oriented with a strong focus on achieving sales targets. Adept at conducting extensive market research to comprehend customer needs, enabling tailored product offerings. A mentor and supporter of new joiners, facilitating their understanding of product offerings and customer segments. Proficient in identifying and addressing individual team members' strengths and weaknesses, providing tailored guidance and training for enhanced performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Relationship Manager
International Management Consultancy LLP
12.2022 - Current
- Comprehensive understanding of the market and high-demand products, especially for working professionals.
- Focus on achieving personal sales targets and supporting the sales team to reach collective targets.
- Worked with senior business development colleagues and investment teams to develop a compelling sales strategy for each opportunity.
- Conduct thorough market research to identify customer needs and preferences for the products.
- Experience in managing the sales cycle from prospecting to closing independently
- Tailor product offerings to meet the specific requirements of the target audience.
- Dedicated to driving sales growth for IMC's PMP and Lean Six Sigma certificate product in the market.
- Committed to the company's overall success
Senior Team Lead
Intern360 Edutech Pvt Ltd
02.2022 - 08.2022
- Set clear team goals and delegated tasks and set deadlines.
- Discovered training needs and provided coaching.
- Drive personal monthly revenues.
- Lead and support the team in effective lead generation.
- Provide guidance and assistance to team members in achieving sales targets. Participate in post-sales queries resolution to ensure customer satisfaction and retention. Maintain positive and long-lasting relationships with clients.
- Emphasize team management for improved performance.
- Deliver exceptional customer service to enhance company growth and success.
Business Development Associate
Verzeo Edutech
12.2020 - 01.2022
- Expanded business through effective network development, identifying new, and prospective clients.
- Acquired skills in cold calling and Lead Generation.
- Focus on achieving personal monthly targets. Acquiring proficiency in cold calling and lead generation techniques.
- Proactively learn and develop skills to drive sales growth.
- Committed to meeting and exceeding sales targets consistently.
- Engage in innovative cold calling and lead generation strategies.
- Contribute to revenue growth and customer base expansion.
- Dedicated to delivering exceptional results for company success.
Education
Bachelor of Science - Computer Science
R.D And S.H National College
Mumbai, India10.2020
Skills
- Customer Interaction
- Trends Analysis
- Revenue Generation
- Customer Relationship Management
- Prospect Targeting
- Customer Acquisition
- Market Research
- Analytical Problem Solver
- Proficient in Google Sheet
- Microsoft Excel
Certification
- Certified Lean Six Sigma Yellow Belt, IMC Institute - December 2022
- Certified Lean Six Sigma Green Belt, IMC Institute - August 2023
Achievements
- Top Performer Sales (JAN'23, APR'23, NOV'23, DEC'23) at International Management Consultancy.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Senior Relationship Manager
International Management Consultancy LLP
12.2022 - Current
Senior Team Lead
Intern360 Edutech Pvt Ltd
02.2022 - 08.2022
Business Development Associate
Verzeo Edutech
12.2020 - 01.2022
Bachelor of Science - Computer Science
R.D And S.H National College
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