SHILPA PASHUPATHI

Team Lead at Archwell Operations India Pvt Ltd: Apr'22 to Oct'22

Team Lead at ERNST & YOUNG: Mar'19 to Nov'21

1. Operational Leadership and Efficiency

• Led cross-functional teams, utilizing data insights to streamline operations and address bottlenecks.
• Managed successful office relocations, ensuring efficiency and minimal disruption.

2. Resource Optimization and Budget Management

• Optimized budget allocation and expenditure, enhancing resource utilization.
• Proven experience in budget allocation and expenditure optimization to enhance resource utilization.
• Managed staffing and schedules during peak periods, ensuring smooth operations.

3. Performance Management and Development

• Conducted performance appraisals, offered constructive feedback, and set developmental goals.
• Made strategic hiring recommendations to enhance productivity and profitability.
• Conducted regular performance reviews to assess individual team member progress.

4. Data-Driven Decision Making

• Implemented data-driven metrics to monitor progress and boost efficiency.
• Developed detailed plans with a focus on business continuity and disruption management.
• Maintained team efficiency by creating a VBA tracker and overseeing assignments.

5. Quality Assurance and Compliance

• Planned, tested, and deployed life cycle methodologies for high-quality systems.
• Streamlined quality programs, maintaining compliance and reducing overdue activities.
• Addressed customer issues directly, implementing corrective actions successfully.

6. Leadership and Recruitment

• Promoted to leadership position in recognition of a strong work ethic and provided exceptional customer service.
• Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  

• Preparing and Compiling Mediation & Bankruptcy documents, Affidavit, Certification, Complaint Verifications, Deed, verification and approval of Invoicing, BK Court documents emails, BK Referrals, reviewing and confirming the facts of FC documents before submitting to the court and reviewing Pay histories requested from clients and attorney

• Invoicing US Attorney’s files, Preparing the invoice reports on a daily basis, Extracting the outstanding bills to be invoiced and Communicating the same with the client

• Processed financial transactions, including deposits, withdrawals, transfers, and loan payments.