SHILPA CHAKRAVARTHY

• Led a team of around 21 recruiters, 2 TLs and 1 Delivery Manager from NON-IT.
• Maintained an up-to-date knowledge base regarding industry trends so that proactive steps can be taken when necessary.
• Monitored customer feedback to maintain high standards of quality assurance.
• Facilitated communication between various teams within the organization in order to improve efficiency.
• Reviewed reports prepared by subordinates on a regular basis to track progress towards objectives.
• Developed and implemented strategies for increasing market share, profitability, and customer satisfaction.
• Created presentations for internal use or external client meetings outlining product features and benefits.
• Ensured compliance with corporate policies, procedures and governmental regulations.

• Led a team of around 18 recruiters and 2 TLs.
• Actively engaged in networking events and professional organizations for recruitment purposes.
• Maintained relationships with college placement offices to build a pipeline of qualified candidates.
• Collaborated with leadership teams to ensure that staffing needs are met in a timely manner.
• Advised management on best practices when it comes to hiring decisions.
• Coordinated recruiting activities across multiple departments within the organization.
• Implemented diversity initiatives designed to increase representation from underrepresented groups within the workforce.
• Developed and implemented recruitment strategies to attract qualified candidates.

• Led a team of 12 recruiters and 1 TL.
• Collaborated with cross-functional teams including marketing, operations, finance.
• Researched target markets to understand the needs of current and potential customers.
• Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
• Collaborated with internal teams for successful execution of projects.
• Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
• Negotiated contracts with vendors, suppliers, partners, and customers.
• Identified potential clients, built relationships, and negotiated contracts.
• Implemented CRM strategies to improve customer engagement and retention.
• Coached, developed and motivated team to achieve revenue goals.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

• Led the talent acquisition team of 15 members and 2 TL's to drive end-to-end recruitment across all departments.
• Managed a team of recruiters, setting targets and ensuring timely fulfilment of hiring needs.
• Collaborated with business leaders to develop and execute strategic hiring plans aligned with organizational goals.
• Utilized tools like Workday, LinkedIn Recruiter, Naukri, and CEIPAL for sourcing, tracking, and analytics.
• Monitored recruitment metrics, optimized processes, and strengthened employer branding to attract top talent.
• Client: LTI Mindtree

• Adapted existing processes to accommodate changing customer demands.
• Created reports detailing the results of process improvement initiatives.
• Documented all changes made to a process along with reasons for making those changes.
• Recommended ways to streamline operations while ensuring high standards of quality control.
• Managed architectural elements, employing experience running SOA-enabled tools.

• Developed and maintained program curriculum materials, ensuring compliance with accreditation standards.
• Provided support to faculty members regarding teaching strategies, classroom management techniques, and grading procedures.

• Led and managed a high-performing team of 9 recruiters and 1 team lead, driving end-to-end hiring across multiple business verticals.
• Developed and implemented strategic talent acquisition plans to meet short-term and long-term hiring goals.
• Oversaw sourcing, screening, interview coordination, and offer management to ensure timely closures.
• Utilized various tools like Workday, LinkedIn Recruiter, Monster and CEIPAL for efficient recruitment tracking and reporting.
• Monitored team performance through KPIs and dashboards, ensuring process compliance and continuous improvement.
• Philippines

• Managed end-to-end recruitment for IT and Non-IT roles across multiple business units.
• Partnered with hiring managers to understand role requirements and deliver quality talent within timelines.
• Used tools like LinkedIn Recruiter, Monster and CEIPAL for sourcing, screening, and candidate tracking.
• Conducted interviews, salary negotiations, and offer rollouts ensuring a smooth candidate experience.
• Maintained and updated recruitment reports and dashboards, tracking key metrics like time-to-fill and offer acceptance rate.
• Philippines

Roles & Responsibilities:

• Delivered lectures for MBA students in Human Resources Management, Organizational Behavior, HR Analytics, and IT-related subjects.
• Designed and developed course curriculum, lesson plans, and assessment strategies in line with academic standards.
• Conducted interactive classroom sessions, case studies, group discussions, and presentations to enhance student engagement.
• Evaluated student performance through assignments, internal assessments, projects, and examinations.
• Mentored and guided students on career planning, internships, and project work, especially in HR and IT domains.
• Provided academic counseling and support to improve student learning outcomes and communication skills.
• Coordinated with faculty and management for academic planning, scheduling, and program development.
• Organized and participated in seminars, workshops, guest lectures, and industry interaction sessions.
• Contributed to placement support activities, including resume building, interview preparation, and soft skills training.
• Ensured compliance with academic regulations and quality standards (AICTE norms where applicable).
• Maintained accurate records of student attendance, performance reports, and academic documentation.

• Investigated security incidents and developed incident response plans.
• Educated users about IT security policies and procedures.
• Conducted regular risk assessments to identify vulnerabilities in systems, networks, applications and databases.