Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Shireen Alam

Shireen Alam

Delhi

Summary

Human Resources Executive with 1+ years of experience managing hiring and onboarding, employee benefits and payroll, performance tracking methods and HR records. Reliable, knowledgeable and highly organized team player with excellent communication skills, team building and relationship management. Currently working as an Analyst. Insightful Analyst known for high productivity and efficient task completion. Possess specialized skills in data interpretation, statistical analysis, and predictive modeling which enhance problem-solving capabilities. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and innovative solutions in dynamic environments.

Overview

3
3
years of professional experience

Work History

Analyst

GFK-AN NIQ
06.2024 - Current
  • Developed financial models to analyze data and identify potential risks.
  • Created reports, presentations, and other documentation for stakeholders.
  • Provided recommendations based on data analysis results.
  • Prepared forecasts of future performance based on historical trends.
  • Collaborated with cross-functional teams on projects related to analytics initiatives.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Junior Analyst

GFK-AN NIQ
01.2023 - 07.2024
  • Searching the database by brand and model of the product in question.
  • Creating new items based on proper information collected from websites and brochures.
  • Comparing and collating key product features, and other data points.
  • Matching the received data under appropriate items/lists in the database.
  • Updating and correcting the information regularly provided in the databases.

Human Resource Executive

HCL
01.2022 - 01.2023
  • Design and update job descriptions
  • Source potential candidates from various online channels (e.g
  • Naukri, Linked-in)
  • Craft recruiting emails to attract passive candidates
  • Screen incoming resumes and application forms
  • Interview candidates (via phone, video and in-person)
  • Provide shortlists of qualified candidates to hiring managers
  • Act as a consultant to new hires and help them onboard

Customer Service Executive

I-energizer
10.2021 - 02.2022
  • Answer an average of 40+ calls per day in a high-volume call center environment
  • Resolve customer complaints and ensure calls are handled in a professional and prompt manner
  • Contributed to the company's highest quarterly customer satisfaction rate of 85%
  • Consistently earned 'above average' or 'excellent' on-call quality evaluations

Marketing Trainee - Internship

Ifortis Worldwide
05.2021 - 07.2021
  • Sales Funnel
  • Segmentation and Targeting
  • Marketing and sales strategy
  • Promotion Integrated Marketing Communication
  • Creation of Key Visuals and Presentation

Education

Post Graduate in Diploma Management - IB

B.R. Ambedkar University
01.2023

Bachelor's - Business Administration

Aligarh Muslim University
01.2021

Skills

  • Strong organizational and time management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Problem Solving
  • Deadline Adherence
  • MS Excel

Languages

  • English
  • Hindi
  • Urdu

Accomplishments

  • Specialized Program For Accelerated Results And Knowledge (SPARKS)

Timeline

Analyst

GFK-AN NIQ
06.2024 - Current

Junior Analyst

GFK-AN NIQ
01.2023 - 07.2024

Human Resource Executive

HCL
01.2022 - 01.2023

Customer Service Executive

I-energizer
10.2021 - 02.2022

Marketing Trainee - Internship

Ifortis Worldwide
05.2021 - 07.2021

Post Graduate in Diploma Management - IB

B.R. Ambedkar University

Bachelor's - Business Administration

Aligarh Muslim University
Shireen Alam