Hi, I’m
Shirshendu Roy
Kolkata
Summary
Seeking assignments for Retail Sector /Fashion Industry/Area Manager
A seasoned hotel management professional with 14 years of experience in Fast Food retail Operations and Fashion Apparel Retail management. Owned the P&L of outlets of McDonald’s, Al Baik, Taco Bell and Rare Rabbit, manage the critical growth and performance metrics of both the business and the people. Having hands on exposure in multiple QSRs such in Food & Beverage - Mc Donald’s, Al Baik(Saudi Arabia), TacoBell India and Later in fashion apparels with Rare rabbit.
Overview
14
years of professional experience
4
years of post-secondary education
Work History
Rare Rabbit
Area Sales Manager
02.2021 - 07.2025
TacoBell India
Restaurant General Manager
07.2019 - 01.2021
Al Baik Food Systems
Restaurant Manager
03.2016 - 02.2019
McDonald’s India
1st Assistant Manager
02.2012 - 08.2015
The Oberoi Grand
Operations Trainee
06.2011 - 07.2011
Education
Institute of Hotel Management & Catering Technology & Applied NutritionKolkata
Bachelor of Hotel Management
04.2008 - 06.2011
University Overview
affiliated to National Council for Hotel Management Pusa Complex, New Delhi (IGNOU)
Bal BharatiAllahabad
from CBSE board exams
04.2007 - 04.2008
Skills
- Sales forecasting
- Customer relationship management
- Data analysis
- Product knowledge
- Team leadership
- Problem solving
- Conflict resolution
- Customer service
- Competitor analysis
- Competitor tracking
- KPI tracking
- Sales presentations
- Sales training
- New hire onboarding
- Sales operations
Accomplishments
- Got the opportunity to become the Prefect of IHM Boys Hostel.
- Became the Head Boy in school in 12th Standard.
- Received the Golden Archie award during the Advanced Shift Management course conducted by McDonald’s India in Noida Training center (2012).
- Received the Silver Hat awards during the same course for being adjudged as the best student during the course (2012).
- Received Golden Hat Award during the Effective Management Practices course conducted by McDonald’s India in the Noida training center for being adjudged as the Best Student during the course (2014).
- Got promoted as the 2nd Assistant Manager WEF 09/01/12 after successful completion of Management Training course.
- Got promoted as 1st Assistant Manager WEF 07/01/14 and worked till 06/16/15 in the same position.
Languages
English
First Language
Hindi
Proficient
C2
Bengali
Proficient
C2
Timeline
Area Sales Manager
Rare Rabbit
02.2021 - 07.2025
Restaurant General Manager
TacoBell India
07.2019 - 01.2021
Restaurant Manager
Al Baik Food Systems
03.2016 - 02.2019
1st Assistant Manager
McDonald’s India
02.2012 - 08.2015
Operations Trainee
The Oberoi Grand
06.2011 - 07.2011
Institute of Hotel Management & Catering Technology & Applied Nutrition
Bachelor of Hotel Management
04.2008 - 06.2011
Bal Bharati
from CBSE board exams
04.2007 - 04.2008
Preferences
Kolkata
New Delhi
References
Mrs. Sohini Basu Mukhopadhyay, 97486 93110, Lecturer, IHM Kolkata.
Ms. Preeti Gupta, 9014413369, Area Manager, Area Manager Spykar, LFR. AP, Telangana and Tamil Nadu.
Mr. Abhishek Shukla, Regional Manager East, Rare Rabbit, EBO.
Personal Information
7427979133
shirshendu9999@gmail.com
Date of Birth: 02/13/1990