Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Mobile Numbers
Other Qualifications
Languages
Timeline
Hi, I’m

Shivam Dakha

Gwalior
Shivam  Dakha

Summary

To work in a dynamic organization where I could utilized of my skills khowlege and ability in my profession so to attain a challenging and rewarding managetial position in a growth-oriented oganization.

Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.

Overview

6
years of professional experience

Work History

AAVAS FINANCIERS PVT LTD
New Delhi

Area Collection Manager
02.2024 - 07.2025

Job overview

  • Managed collection activities for clients in assigned regions.
  • Trained and supported team members on collection processes.
  • Implemented strategies to improve collection efficiency and effectiveness.

AAVAS FINANCIERS PVT LTD
Mumbai

Area Collection Manager
12.2023 - 01.2024

Job overview

  • Managed collection activities for clients in assigned regions.
  • Trained and supported team members on collection processes.
  • Implemented strategies to improve collection efficiency and effectiveness.

AAVAS FINANCIERS PVT LTD
Jaipur

Team Leader Manager
09.2021 - 11.2023

Job overview

  • Conducted regular performance appraisals for all team members.
  • Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.

AAVAS FINANCIERS PVT LTD
Gwalior

Executive
08.2019 - 08.2021

Job overview

  • Developed strategic plans to enhance customer engagement initiatives.
  • Coordinated cross-functional teams for seamless project execution and delivery.
  • Conducted market research to identify emerging trends and opportunities.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Education

MP Board
Bhopal, MP

10th Class

University Overview

GPA: IInd Division

NIOS Board
Bhopal, MP

12th Class

University Overview

GPA: 1st Division

Commerce
Gwalior, M.P.

B.com

University Overview

GPA: 1st Division

Skills

  • Collection management
  • Financial reporting
  • Team leadership
  • Process improvement
  • Client relations
  • Performance evaluation
  • Strategic planning
  • Problem solving
  • Effective communication
  • Portfolio management
  • Patience and persistence
  • Strong negotiation skills
  • Client confidentiality
  • Credit and collections
  • Excellent communication

Personal Information

  • Date of Birth: 05/17/94
  • Gender: MALE
  • Marital Status: UNMARRIED
  • Religion: HINDU

Disclaimer

I hereby declared the above information provide by me is true to the best of my knowledge.

Mobile Numbers

  • 7000327319
  • 9826552343

Other Qualifications

  • Excellent Working With MS_Excel
  • MS_Word
  • Finnone
  • UNO
  • Flexcube
  • Oracle
  • Omnidocs
  • MIS
  • Cash Management
  • All Professional software

Languages

English
Elementary
A2
Hindi
Upper Intermediate
B2

Timeline

Area Collection Manager

AAVAS FINANCIERS PVT LTD
02.2024 - 07.2025

Area Collection Manager

AAVAS FINANCIERS PVT LTD
12.2023 - 01.2024

Team Leader Manager

AAVAS FINANCIERS PVT LTD
09.2021 - 11.2023

Executive

AAVAS FINANCIERS PVT LTD
08.2019 - 08.2021

MP Board

10th Class

NIOS Board

12th Class

Commerce

B.com
Shivam Dakha