Summary
Overview
Work History
Education
Skills
Timeline
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SHIVAM DWIVEDI

SHIVAM DWIVEDI

Marketing Professionals
Delhi

Summary

Accomplished Regional Sales Manager versed in customer acquisitions, territory development and lead generation. Proficient at taking on tough territories in challenging markets and achieving dramatic results. Performance-oriented Sales Leader offering exceptional record of achievement over 7-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Regional Manager with advanced leadership and program management abilities. Sales expert offering history of exceeding aggressive revenue goals. Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work History

Regional Sales Manager

Apollo Health And Lifestyle Ltd
10.2020 - Current
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Boosted market share by establishing sales and distribution channels, developing new products and solidifying sales partnerships.
  • Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Finalized sales contracts with high-value customers.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
  • Marketing of hospital services can be executed offline and online, organic to gain prospects.
  • Offline channels include print advertising, medical camps, brochures, awareness programs & radio. Online, Website with chat, Facebook, youtube channels, SEO to enhance your hospital visibility. Organic, Invest on Patient referrals which is a integral source of bringing new patients. Pump your leads faster through the sales cycle & build meaningful relationships. Track sales team field and sign more business contracts for referrals and increase tie-ups. We base all our health marketing and communications campaigns on painstaking research and thorough data analysis to pinpoint target audiences and identify the most effective way to reach them. Our strategies don’t rely on PR or advertising or social outreach. Our campaigns are integrated to maximise the impact by blending the full pallet of colours from the health marketing and communications paint box. Provide Presentation to clients. Competiton Analysis. Regular follow up with the clients Meeting monthly sales targets. Implementing marketing strategies that meet overall organizational goals. Assessing strategic partnership opportunities for marketing initiatives. Overseeing the marketing department’s individual projects. Popular for the best treatment methods. Committed to best medical practices since inception. You deserve the best therapy. Committed to heal numerous patients every day. Dedicated to new health recoveries. Advanced medical practices which we follow.


Area Sales Manager

Metropolis Healthcare Ltd
Mumbai
06.2017 - 09.2020


  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Collaborated with clients and distributors to create and promote new products.
  • Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Analyzed sales data and kept up to date with market trends.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Grew businesses by adopting market expansion strategy to serve different customer needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Formulated tactics and strategies to target new potential customers within prioritized markets.
  • Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
  • Managed and motivated sales team to increase revenue [Number]% .
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Developed sales strategy based on research of consumer buying trends and market conditions.

Providing a wide range of medical laboratory testing facilities that satisfy the requirements of patients, treating and allied stake holders.

Providing best in class services through good laboratory practices and world class technology with trained, competent, and educated human resource, and lean, user friendly processes while keeping in mind patient care as top priority.

Lead Generation Via Meeting with doctors and calling existing clients .

Hired Trained and Managed Sales Staff and administered and implemented compensation plan to support area sales goals.

Collaborated with vendors and built effective partnership devoted to capitalising on emerging and sustainable sales opportunities.

Doctor calls (Gynae, Medicine and Pediatric) Management of Satellite Labs and collection centers.

Marketing activities (campaigning and CME) . Responsible to open new collection centers.


Territory Sales Manager

SRL Diagnostics
Mumbai
02.2015 - 05.2017
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Presented products and services to prospective customers, converting [Number]% to paying clients.
  • Grew businesses by adopting market expansion strategy to serve different customer needs.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Drove team revenue totals by bringing in top sales numbers.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Increased division profits with strategic territory expansion and acquisition of [Number] new customers.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Serviced [Number] customer accounts while devoting significant energy to prospecting new leads with [Number]% conversion rate.
  • Carefully analyzed data to determine most effective sales strategies.
  • Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
  • Managed and motivated sales team to increase revenue [Number]% .
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
  • Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at [Number]% or higher.
  • Relationship Manager Defined Clear Target and objectives and communicated to other team members. Planned, created, tested and deployed system life cycle methodology to produce high quality system to meet and exceed customer expectations. Established and Maintained long range plans for quality assurance. Providing best in class services through good laboratory practices and world class technology with trained, competent, and educated human resource, and lean, user friendly processes while keeping in mind patient care as top priority.. Counselling of expecting Parents. Lead Generation Via Meeting with doctors and calling existing clients Hired Trained and Managed Sales Staff and administered and implemented compensation plan to support area sales goals. Collaborated with vendors and built effective partnership devoted to capitalising on emerging and sustainable sales opportunities. Doctor calls (Gynae, Medicine and Pediatric) Management of Satellite Labs and collection centers. Marketing activities (campaigning and CME) . Responsible to open new collection centers. - 2017 2014 Developed and implemented productivity, initiatives in addition to coordinating itinerary and scheduling appointments.

Education

MBA - Marketing & Finance

Hierank Business School
Noida
06.2015 - 06.2017

Bachelor of Science - Mathematics And Science

Bundelkhand University
Orai
06.2011 - 05.2014

Intermediate - Physics Chemistry Mathmatics

SVM Inter College
Orai
08.2009 - 04.2011

High School Diploma -

SVM Inter College
Orai
04.2008 - 05.2009

Skills

    Training and Development

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Timeline

Regional Sales Manager

Apollo Health And Lifestyle Ltd
10.2020 - Current

Area Sales Manager

Metropolis Healthcare Ltd
06.2017 - 09.2020

MBA - Marketing & Finance

Hierank Business School
06.2015 - 06.2017

Territory Sales Manager

SRL Diagnostics
02.2015 - 05.2017

Bachelor of Science - Mathematics And Science

Bundelkhand University
06.2011 - 05.2014

Intermediate - Physics Chemistry Mathmatics

SVM Inter College
08.2009 - 04.2011

High School Diploma -

SVM Inter College
04.2008 - 05.2009
SHIVAM DWIVEDIMarketing Professionals