Shivam Kapoor
Senior Sales Manager
Chandigarh
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Senior Sales Manager
HDFC Bank
Chandigarh
03.2020 - Current
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Lead development of proposals and pricing for client, negotiate client contracts, and oversee implementation of solutions.
- Develop and execute Sales Strategy for Digital Solutions and transform customer journey
- Managing customer relationships and business development through handling CXO level interaction across enterprise accounts for aligning solutions against customer business needs for meeting and exceeding sales.
Sales Manager
American Express
Chandigarh
04.2019 - 03.2020
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Acquisition of B2B Corporate for Vendor Payments, Manage Corporate Expenses
- Partnerships with corporate for travel expense management in collaboration with Travel partners
- Serve as payments expert for all corporate payment’s solutions within portfolio
Key Account Manager
HDFC Bank
Gurgaon
12.2016 - 04.2019
- Analyzed key competitors to respond to competitive threats.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Branch Sales Manager
Indusind Bank
Noida
11.2014 - 11.2016
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Increased branch revenue by 15% through daily customer visits & complaint management.
Branch Operations Manager
Kotak Mahindra Bank
New Delhi
05.2011 - 11.2016
- Maintained branch files for major accounts, investments and employees.
- Trained employees on proper procedures and strategies to improve productivity.
- Forecasted trends and recommended improvements based on financial risk analyses.
Education
MBA - Finance & Marketing
International School of Business & Media, Pune
Pune 06.2009 - 03.2011
Bachelor of Commerce - Accounting And Finance
Christ Church College, Kanpur
Kanpur 04.2006 - 03.2008
Skills
Performance tracking and evaluations
Timeline
Senior Sales Manager
HDFC Bank
03.2020 - Current
Sales Manager
American Express
04.2019 - 03.2020
Key Account Manager
HDFC Bank
12.2016 - 04.2019
Branch Sales Manager
Indusind Bank
11.2014 - 11.2016
Branch Operations Manager
Kotak Mahindra Bank
05.2011 - 11.2016
MBA - Finance & Marketing
International School of Business & Media, Pune
06.2009 - 03.2011
Bachelor of Commerce - Accounting And Finance
Christ Church College, Kanpur
04.2006 - 03.2008
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