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Customer-oriented professional with background in customer support. Experienced in handling high volume calls, providing product information, and resolving customer complaints. Strengths include strong communication skills, problem-solving abilities, and adaptability to improve customer satisfaction. Previous roles have demonstrated significant improvement in customer relations by implementing innovative strategies.
Additionally, a Content Writer who is well-versed in research, writing and editing wide range of content. Comfortable working with little oversight to write interesting, clean and clear copy. Skilled in content management systems, online content publishing software and SEO.

Dedicated Support Ambassador bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Diligent professional skilled at listening to customers, exceeding productivity targets and solving problems to retain customers and delivers a high level of service in every interaction. Having recently graduated with a Associates in Human Resource management, I am eagerly seeking to progress my skills within a more intimate role associated with my field of education.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Shivam Kumar

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Customer Support Associate

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Bachhelor Of Science - Zoology

Intermediate - Science

Matriculation - Science

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Customer Support Associate

Bachhelor Of Science - Zoology

Intermediate - Science

Matriculation - Science

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