Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic
Shivangi Sheoran

Shivangi Sheoran

Associate Product Manager | Key Account Manager | Project Associate
Panipat

Summary

Results-driven professional with 3 years of experience in a startup environment, specializing in data management and B2B solutions. Skilled in translating client needs into actionable specs, implementing Agile practices, and managing end-to-end product lifecycles. Strong in market analysis, problem-solving, and data-driven decisions. Proven track record of enhancing customer satisfaction, enabling cross-functional collaboration, and leading initiatives like consent features and LMS integration.

Overview

4
4
years of professional experience
2020
2020
years of post-secondary education
2
2
Certifications

Work History

Associate Product manager

Haqdarshak Empowerment Solutions Pvt. Ltd.
06.2023 - 01.2024
  • Agile Development: Led cross-functional teams for on-time product releases.
  • Market Research: Conducted market analysis and gathered user feedback.
  • Data-Driven Decisions: Utilized analytics for informed decision-making.
  • Data Protection: Introduced consent feature for compliance.
  • Learning Management System: Implemented an LMS for skill development.
  • Cross-Functional Collaboration: Fostered teamwork and alignment.
  • Customer Engagement: Maintained high customer satisfaction.
  • Documentation: Produced user guides and training materials.
  • Consulted with product development teams to enhance products based on customer interest data.

Project Associate

Gigforce Technology PVT LTD
10.2021 - 09.2022
  • Identified ground-level problems faced by the ground operations team responsible for delivery agents (Gigers) and developed effective solutions.
  • Conducted data collection, analysis, and utilized data intelligence tools such as MS SQL, data warehousing programs, Tableau, and other visualization toolsets to support strategy building and growth initiatives.
  • Prepared presentations for internal board meetings and investor auditing based on data analysis, working directly with the Founder's Office.
  • Developed and implemented basic policies for the ground operations team, establishing company-level guidelines, internal policies, and product requirements.

Key Account Manager

Wheelseye Technology pvt ltd
02.2020 - 10.2021
  • Managed and resolved complex B2B operator issues nationwide, ensuring high customer satisfaction and retention.
  • Cultivated and nurtured strong relationships with large and small fleet owners, resulting in increased business opportunities and revenue growth.
  • Collaborated with major channel partners and e-commerce platforms (Amazon, Flipkart, Delhivery, Udaan) to address vehicle tracking challenges and improve service levels.
  • Successfully cleared a payment project backlog of INR 2.3 Cr within 2 months of joining, optimizing cash flow and strengthening business operations.
  • Conducted data analysis using MS Excel, MS SQL, and Python to identify trends, improve processes, and drive strategic decision-making.
  • Oversaw overall operations and business management for the B2B segment, ensuring seamless service delivery and exceptional customer experiences.

Education

M.sc. - Physics & Astrophysics

University of Delhi
Delhi, Delhi

Skills

    Key Account Management

    Business Analysis

    Product roadmap creation

    Product launch execution

    Product documentation

    Wireframing

Certification

Google Data Analytics

Awards

  • Best NCC Cadet - 2 times
  • NCC 'C' Certificate
  • Camp Senior

Timeline

Volunteer Teacher (Government School)

05-2025

Associate Product manager

Haqdarshak Empowerment Solutions Pvt. Ltd.
06.2023 - 01.2024

Project Associate

Gigforce Technology PVT LTD
10.2021 - 09.2022

Key Account Manager

Wheelseye Technology pvt ltd
02.2020 - 10.2021

M.sc. - Physics & Astrophysics

University of Delhi

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Shivangi SheoranAssociate Product Manager | Key Account Manager | Project Associate