Summary
Overview
Work History
Education
Skills
Timeline
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SHIVA RAMA KRISHNA RAMADUGU

Product Specialist
Hyderabad,Telangana

Summary

Dynamic Product Specialist at Smartail with a proven track record in customer needs assessment and collaboration. Expert in SQL, I enhanced product engagement through effective demonstrations and resolved complex inquiries, ensuring alignment with client requirements. Recognized for my ability to identify software bugs, contributing to improved product functionality and customer satisfaction.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Product Specialist

Smartail
Hyderabad
01.2022 - 01.2025
  • Provided product support to customers by answering inquiries and resolving issues related to product features and functionality.
  • Collaborated with sales teams to understand customer needs, ensuring alignment between product capabilities and client requirements.
  • Participated in product demonstrations, showcasing features and benefits to potential customers, enhancing engagement and interest in offerings.
  • Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
  • Contributed to the software testing of the product by identifying bugs, verifying functionality, and ensuring alignment with requirements.

Education

M.Tech - Structural Engineering

AVN Institute of Engineering & Technology
Hyderabad
04.2001 -

B.Tech - Civil Engineering

Suprabhath College of Engineering & Technology
Hyderabad, India
04.2001 -

Intermediate - Mathematics, Physics & Chemistry

Vikaas Junior College
Hyderabad
04.2001 -

High School - Mathematics, Physics, Chemistry

Gauthami Vidhya Dhamam
Hyderabad
04.2001 -

Skills

Requirements gathering

Teamwork and collaboration

Time management abilities

Customer needs assessment

MySQL

Timeline

Product Specialist

Smartail
01.2022 - 01.2025

M.Tech - Structural Engineering

AVN Institute of Engineering & Technology
04.2001 -

B.Tech - Civil Engineering

Suprabhath College of Engineering & Technology
04.2001 -

Intermediate - Mathematics, Physics & Chemistry

Vikaas Junior College
04.2001 -

High School - Mathematics, Physics, Chemistry

Gauthami Vidhya Dhamam
04.2001 -
SHIVA RAMA KRISHNA RAMADUGUProduct Specialist