Hi, I’m
SHIVENDRA KISHORE
Program Manager
Summary
Program Manager with 12 years of focus on Digital transformation, Project Management & Delivery and solution building for multiple businesses. Managed team of 70+ new-found engineers which is composed of Developers, QA, Functional and DevOps. Closely worked with architects and technical leads in designing the scalable and fault tolerant applications. Collaborated with business stakeholders on upgrading legacy applications to gain up to 3x better performance and reduced infra cost by ~20%. Lead the team in microservice architecture and multiple integrations with third parties, also involved in architecture designing along with managing cross functional teams.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 12 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, collaborating with multiple teams, programs and improvements.
Overview
13
years of professional experience
8
Certifications
Work History
Deloitte Consulting
Program Manager
01.2020 - Current
Job overview
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Responsible for team resourcing, implementation, delivery and analyzing the after go-live response of customers
- Coordinated project planning and execution with team members and team leads.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Prioritized roadmap in order to achieve product goals and metrics.
- Analyzed metrics to measure product performance.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Implemented robust data analysis practices to guide product development, leveraging user data to inform decision-making.
Deloitte Consulting
Technical Program Manager
01.2019 - 12.2019
Job overview
- Lead the team by helping them in solution building with distributed system and architectural design
- Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
- Planned and managed technical projects for clients.
- Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
- Developed suggestions for technical process improvements to optimize resources.
- Delivered high-impact presentations to stakeholders demonstrating program value, progress updates, and strategic recommendations.
- Led international project teams to successfully deliver complex initiatives within budgetary constraints.
Deloitte Consulting
Project Manager | Solution Architect
01.2018 - 01.2019
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered the solution from implementation to delivery to the client before expectation and in turn helped in revenue growth by 10%.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
- Accelerated project delivery with effective management of cross-functional teams, adhering to agile methodologies and best practices.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
Deloitte Consulting
Senior Software Engineer
01.2016 - 01.2017
Job overview
- Designed the architecture and infrastructure for the Payment and Promotion framework
- Implemented REST APIs to integrate functionalities with the Commerce Engine
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Analyzed proposed technical solutions based on customer requirements.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
Accenture
Software Engineer
01.2014 - 01.2016
Job overview
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Developed robust, scalable, modular and API-centric infrastructures.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Refactored legacy codebase for improved maintainability, paving the way for easier future updates.
- Collaborated with cross-functional teams to ensure seamless integration of software components.
- Designed data models and database schemas to support complex data storage and retrieval requirements, ensuring data integrity and accessibility.
- Integrated third-party APIs to extend application functionalities and improve user experiences, leveraging external services for enhanced capabilities.
Accenture
Full Stack Software Developer
01.2012 - 01.2014
Job overview
- Integrated third-party APIs to enhance overall application functionality and improve user experience.
- Demonstrated strong problem-solving abilities by quickly identifying and resolving defects, leading to increased application stability and user satisfaction.
- Solved complex technical challenges by leveraging extensive knowledge of programming languages, tools, and frameworks.
- Established clear communication channels between team members to facilitate seamless collaboration during all phases of software development projects.
- Collaborated with cross-functional teams to deliver high-quality products on time and within budget constraints.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Tested and deployed scalable and highly available software products.
Education
SRM University Chennai
Bachelor of Engineering Computer Science
University Overview
GPA: 8 / 10
Skills
Solution Design
Certification
Lean Six Sigma - YB
Awards
- The ACE award for delivering requirements with high performance.
- Deloitte Outstanding Awards from Client for exceptional performance.
Timeline
Program Manager
Deloitte Consulting
01.2020 - Current
Technical Program Manager
Deloitte Consulting
01.2019 - 12.2019
Project Manager | Solution Architect
Deloitte Consulting
01.2018 - 01.2019
Senior Software Engineer
Deloitte Consulting
01.2016 - 01.2017
Software Engineer
Accenture
01.2014 - 01.2016
Full Stack Software Developer
Accenture
01.2012 - 01.2014
SRM University Chennai
Bachelor of Engineering Computer Science
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