Shobhana S
Bangalore
Summary
Dedicated and Experienced Certified Human Resource Management Professional around 6 years of expertise across diverse management domains, encompassing HR operations, talent fulfillment, and resource management. Well-organized in approaching problems to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Operations Analyst
Accenture Services Private Limited
01.2022 - Current
- Responsible for End-to-End closure of all transactional activities (from demand approval to demand fulfillment) ensuring zero percent leakage and closure of transactions within SLA
- Working and responsible for picking up central activity/ad hoc requests coming to the RML queue and working on it till closure, ensuring it is 100 percent complete
- Analyzing and working on various management reports and sharing the same to leadership
- Responsible for supporting the team and acting as a true team player.
Talent Fulfillment Associate (Contract)
Accenture Services Private Limited
04.2021 - 10.2021
- Co-ordinating between recruitment and business/Project to fulfill the open positions from the candidate screening to on boarding, keeping track of their status Project wise
- Responsible for involvement in Project calls daily with the recruitment team and Business on the status of each demand (requirement) Project wise and publishing the project tracker with MOM
- Responsible for sharing Headcount data and Shared resources and other important reporting data to leadership
- Responsible for validating Candidate and the demand details and closing the lock request (Tag the candidates) to the requirements by closely working with Recruitment team and Business.
HR Service Delivery New Associate (Contract)
Accenture Services Private Limited
03.2016 - 09.2016
- Responsible for handling employee Exit queries through Seibel tool, calls and emails and raising exit request on tool (Accenture Service Tool) on behalf of employees in case of any issues on concerns from employee's end
- (Backdated resignation, tool issue, or any personal information change to be modified).
Cognizant Technology Solutions
09.2012 - 09.2015
- Monitoring the reports on Business Objects tool which were scheduled on a daily, weekly and monthly basis and prepare reports as per client requirement and send the reports to the specific users and team
- Responsible for solving user issues in the BO tool.
Education
Bachelor of Engineering - Electrical & Electronics Engineering
St Joseph's College of Engineering
Chennai06-2012
HSC -
Sir Sivaswami Kalalaya Higher Secondary School
Chennai04-2008
SSC -
Rosary Matriculation Higher Secondary School
Chennai04-2006
Skills
- Operational Efficiency
- Stakeholder Management
- Compliance Monitoring
- Adaptability
- Attention to Detail
- Effective Communication
- Task Prioritization
- Adaptability and Flexibility
- Time management abilities
- Data Collection
Accomplishments
Ø Received appreciation from Business for my support and productiveness claiming me being a true partner to Business.
Ø Received appreciation from Business Ops (Leadership) for excellent stakeholder management and demand discipline for managing Market Demands.
Certification
- Certified Human Resource Certification from Ripples Learning - Bangalore
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Business Operations Analyst
Accenture Services Private Limited
01.2022 - Current
Talent Fulfillment Associate (Contract)
Accenture Services Private Limited
04.2021 - 10.2021
HR Service Delivery New Associate (Contract)
Accenture Services Private Limited
03.2016 - 09.2016
Cognizant Technology Solutions
09.2012 - 09.2015
Bachelor of Engineering - Electrical & Electronics Engineering
St Joseph's College of Engineering
HSC -
Sir Sivaswami Kalalaya Higher Secondary School
SSC -
Rosary Matriculation Higher Secondary School
- Certified Human Resource Certification from Ripples Learning - Bangalore
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