Results-oriented Technology Manager with 18 years of IT experience in Banking and Telecom domains. Proven track record of resolving complex issues and enhancing customer satisfaction.
Skilled leader with a talent for building, motivating, and leading high-performing teams. Possesses excellent communication and relationship-building skills, fostering strong collaboration with internal and external stakeholders.
Demonstrates strong analytical capabilities and independent decision-making, driving successful business planning and day-to-day problem-solving.
Adept product/project management professional with expertise in Agile and Scrum methodologies. Proven ability to manage projects efficiently through pre-production and production phases.
Extensive experience in stakeholder management, fostering successful collaboration with VOIS, Vodafone partners, and cross-functional teams across technology domains.
Led the successful transition of six complex projects within the financial domain. Managed a high-performing team of over 50 personnel across diverse technology stacks.
Currently part of Charging Platform in Vodafone Team playing multiple roles. Details as below.
Senior Manager:
As part of Vodafone shared service currently managing a team of 15 + members.
There are other virtual roles I play apart from managing a team which has an impact across Vodafone Group.
Release Train Engineer for Charging Platform: In year 2020 we started our journey to move from standard scrum model to Scaled agile (SAFe) model. Was key participant for identifying the value streams. As part of this exercise we identified how the ART needs to be formed. I am currently playing the role for Release Train Engineer. As part of this role I have below key responsibilities.
Roles and Responsibilities:
Tools Used: Jira, easy bi , Confluence, Mural
Project Manager/ ScrumMaster for Charging Team:
This is a backend team aims to provide capabilities to support charging to customer via mobile bill. This product is the backbone for the 1 billion per year revenue stream for Vodafone Group.
Roles and Responsibilities.
Technologies Language(s): Java 8 Framework(s): Spring Boot, Wicket framework, Struts, Restful Web Services, Web services, EJB Cloud Platform(s): AWS Messaging Platforms: Hornet MQ SDLC Tools: JIRA, Teams, GIT, SONAR, Confluence Agile Methodology: Scrum.
Integration Manager/Solution Designer for Partner Integration :
Partner On boarding Team is the backend team aims to deliver E2E solution to third party partner like Google/ Apple, Amazon etc.. This requires strong understanding of the technical know/how of product. Also project planning and stakeholder management are key responsibilities of the Job
Roles and Responsibilities:
Technologies SDLC Tools: JIRA, Confluence Agile Methodology: Scrum, Squad, Kanban.
As a project/Factroy Lead I responsible for two projects for client A1 Telekom.
Managed team of 15 engineers. which also includes Contractors from external vendors. My core role was mentorship and performance evaluation along side with leading the team technically.
Eshop Team
The project was a ecommerce platform to provide capabilities to support customer to purchase handset and contracts via cards or direct debit. This was built on product Intershop based on java.
Roles and Responsibilities.
Technologies Language(s): Java, PL/SQL Framework(s):
Agent Utility
This team focus on the standard IOS based application to support A1Telekom agents to complete their support tasks.
Roles and Responsibilities.
Technologies Language(s): Java, PL/SQL Framework(s):
Technology analyst at Infosys and worked on various
projects in single client Bank Of America. Projects were for
Card transactions ATM and POS.
Roles and Responsibilities.
Language(s): Java, VB, Cobol
Framework: Struts, Spring
Application Server: WebLogic
UI/UX: Swings UI, Applet, .Net
Web Framework(s): JSP/Servlets
Stake Holder Management
Program Management
Java
AWS
Problem solving
Agile (SCRUM/SAFE)
SCJP 1.5
SAFe 5.0 LPM
SAFe 5.0 SSM
SAFe 5.0 POPM
Intershop
SCJP 1.5