Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

SHREE BHAGWAT

Deputy General Manager _VOIS
Pune,RJ

Summary

Results-oriented Technology Manager with 18 years of IT experience in Banking and Telecom domains. Proven track record of resolving complex issues and enhancing customer satisfaction.

Skilled leader with a talent for building, motivating, and leading high-performing teams. Possesses excellent communication and relationship-building skills, fostering strong collaboration with internal and external stakeholders.

Demonstrates strong analytical capabilities and independent decision-making, driving successful business planning and day-to-day problem-solving.

Adept product/project management professional with expertise in Agile and Scrum methodologies. Proven ability to manage projects efficiently through pre-production and production phases.

Extensive experience in stakeholder management, fostering successful collaboration with VOIS, Vodafone partners, and cross-functional teams across technology domains.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
5
5
Certifications

Work History

Head Of Vodacom Financial Services (VFS)

_VOIS
01.2024 - Current

Led the successful transition of six complex projects within the financial domain. Managed a high-performing team of over 50 personnel across diverse technology stacks.


  • Stakeholder Engagement: Foster effective communication and collaboration with key stakeholders to ensure project alignment and success.
  • Performance Management: Conduct performance evaluations to identify strengths, provide development opportunities, and optimize team effectiveness.
  • Escalation Management: Implement a structured approach to resolve complex issues and ensure timely resolution for stakeholders.
  • Solution Development: Provide comprehensive solutions by integrating technical expertise and business acumen.





Change Agent/Product Owner/RTE/Delivery Manager

_VOIS
10.2016 - 12.2023

Currently part of Charging Platform in Vodafone Team playing multiple roles. Details as below.

Senior Manager:

As part of Vodafone shared service currently managing a team of 15 + members.

  • Part of my role is to empower and enable the teams and individuals in realizing their full potential, Enriching customer experiences with the help of cutting-edge and latest technologies, as well as practicing matured engineering practices
  • Also responsible for Hiring, Caring and Grooming the talent
  • Lead the journey to SAFe implementation across multiple teams.
  • Part of core group to discuss and report Function points for the budgeting purpose.

There are other virtual roles I play apart from managing a team which has an impact across Vodafone Group.


Release Train Engineer for Charging Platform: In year 2020 we started our journey to move from standard scrum model to Scaled agile (SAFe) model. Was key participant for identifying the value streams. As part of this exercise we identified how the ART needs to be formed. I am currently playing the role for Release Train Engineer. As part of this role I have below key responsibilities.


Roles and Responsibilities:

  • Discuss with Business stakeholders to formulate business requirements from business portfolio or Business Vision.
  • Organize PI planning event , System demo, PO sync ups , Scrum of scrum call.
  • Create dashboard (Currently in Jira) to show progress of each iteration. Gather KPIs , OKRs from stakeholders.
  • Improve release plan, remove internal dependencies between teams

Tools Used: Jira, easy bi , Confluence, Mural


Project Manager/ ScrumMaster for Charging Team:

This is a backend team aims to provide capabilities to support charging to customer via mobile bill. This product is the backbone for the 1 billion per year revenue stream for Vodafone Group.


Roles and Responsibilities.

  • Plan all scrum activities and remove impediments.
  • Provide coaching to team members to align with Agile process.
  • Align with stakeholders across platform to align with Product owners across other teams and plan ER delivery accordingly.
  • Work as PO in case of his/her absence.
  • Work on performance and personal goals for team members.

Technologies Language(s): Java 8 Framework(s): Spring Boot, Wicket framework, Struts, Restful Web Services, Web services, EJB Cloud Platform(s): AWS Messaging Platforms: Hornet MQ SDLC Tools: JIRA, Teams, GIT, SONAR, Confluence Agile Methodology: Scrum.


Integration Manager/Solution Designer for Partner Integration :

Partner On boarding Team is the backend team aims to deliver E2E solution to third party partner like Google/ Apple, Amazon etc.. This requires strong understanding of the technical know/how of product. Also project planning and stakeholder management are key responsibilities of the Job

Roles and Responsibilities:

  • Work as Technical product owner/SME for Vodafone Partners to provide End to End solution.
  • Work as bridge between Vodafone Internal teams and partner.
  • Understanding functional and technical domain to ensure delivery is done in optimal way including Stakeholder communication and designing of Technical Interfaces.
  • Managing teams across platform to have single synchronous delivery.
  • Managing external and Internal stakeholders.
  • Leading Partner on boarding team in PO sync call.
  • Managing security, reporting and Operational requirement across platform.

Technologies SDLC Tools: JIRA, Confluence Agile Methodology: Scrum, Squad, Kanban.

Technical /Engineering Lead

WIPRO
07.2014 - 10.2016

As a project/Factroy Lead I responsible for two projects for client A1 Telekom.

Managed team of 15 engineers. which also includes Contractors from external vendors. My core role was mentorship and performance evaluation along side with leading the team technically.

Eshop Team

The project was a ecommerce platform to provide capabilities to support customer to purchase handset and contracts via cards or direct debit. This was built on product Intershop based on java.


Roles and Responsibilities.

  • Leading BSS specific application development.
  • Providing E2E delivery and Operation.
  • Managing client stakeholders across platform.
  • Working as Onshore counterpart for WIPRO.
  • Managing Vendors from Onshore.
  • Stakeholder management cross Marketing Business, Cross Technology teams, Vendors.
  • Built comprehensive tech platform which is used for selling handsets and contracts.
  • Planning delivery and deriving Function points for billing.
  • Work on performance and personal goals for team members.

Technologies Language(s): Java, PL/SQL Framework(s):

  • Intershop, Struts, Spring, JBPM, Oracle Jobs.
  • Java Script Framework(s):jQuery, Ajax, java script Build Frameworks: Apache Ant.

Agent Utility

This team focus on the standard IOS based application to support A1Telekom agents to complete their support tasks.


Roles and Responsibilities.

  • Leading BSS specific application development.
  • Providing E2E delivery and Operation.
  • Managing client stakeholders across platform.
  • Working as Onshore counterpart for WIPRO.
  • Managing Vendors from Onshore.
  • Stakeholder management cross Marketing Business, Cross Technology teams, Vendors.
  • Built a comprehensive tech platform which is used for selling handsets and contracts.
  • Planning the delivery and deriving Function points for billing.
  • Work on performance and personal goals for team members.

Technologies Language(s): Java, PL/SQL Framework(s):

  • Struts, Spring, JBPM, Oracle Jobs.
  • Java Script Framework(s):jQuery, Ajax, java script Build Frameworks: Apache Ant., JBPM

Developer/ Technology Analyst

INFOSYS
07.2006 - 07.2014

Technology analyst at Infosys and worked on various
projects in single client Bank Of America. Projects were for
Card transactions ATM and POS.

Roles and Responsibilities.

  • Developed reporting tool which gives report of number of transactions across different state in ATM.
  • Worked on legacy ATM client project developed by NCR APTRA.
  • Worked on Base24 product which had 70 % stake for all POS transaction across world.
  • Worked as operational support expert from Onshore for Base 24 applications for two years. As part of this stint worked on several L3 projects.

Language(s): Java, VB, Cobol
Framework: Struts, Spring
Application Server: WebLogic
UI/UX: Swings UI, Applet, .Net
Web Framework(s): JSP/Servlets

Education

B.E - Mechanical Engineering

Vidyavardhini College of Engineering
Mumbai, MH
01.2002 - 01.2006

Certificate Course (Senior Management Program) - Senior Management

Indian Institute of Management
Ahmedabad
06.2020 - 08.2021

Skills

Stake Holder Management

Program Management

Java

AWS

Problem solving

Agile (SCRUM/SAFE)

Additional Information

  • RECOGNITIONS , Fantastic Player of the year: Award in 2018 at _VOIS. Most Valuable player award in 2019 at _VOIS.
  • Best performer in 2016 at WIPRO. Tech Guru award in 2017 at WIPRO.
  • Most Valuable player in 2008 at Infosys.

Certification

SCJP 1.5

Timeline

Head Of Vodacom Financial Services (VFS)

_VOIS
01.2024 - Current

SAFe 5.0 LPM

12-2022

SAFe 5.0 SSM

04-2022

SAFe 5.0 POPM

02-2021

Certificate Course (Senior Management Program) - Senior Management

Indian Institute of Management
06.2020 - 08.2021

Change Agent/Product Owner/RTE/Delivery Manager

_VOIS
10.2016 - 12.2023

Intershop

09-2014

Technical /Engineering Lead

WIPRO
07.2014 - 10.2016

SCJP 1.5

06-2008

Developer/ Technology Analyst

INFOSYS
07.2006 - 07.2014

B.E - Mechanical Engineering

Vidyavardhini College of Engineering
01.2002 - 01.2006
SHREE BHAGWATDeputy General Manager _VOIS