SHREYA SRIVASTAVA
NEW DELHI
Summary
An accomplished Business Development associate offering high performance in generating revenues and implementation of comprehensive sales strategies. Proven Sales and hands-on expertise in market research and evaluating growth research, record of identifying and creating profitable business opportunities. An individual with collaborative mindset, yearning to learn and grow.
Overview
5
5
years of professional experience
Work History
Assistant Business Development Manager
Coding Ninjas
Gurgaon
04.2022 - 05.2023
- Lead generation via Webinar Conduction
- Prospecting, identifying and cultivating relationships with contacts to promote product lines and solutions
- Lead Generation through networking events, cold calling prospects.
- Monitored competitor activities within assigned markets for competitive advantage.
- Establishing new customer accounts using negotiation and sales closing abilities
- Tracking monthly sales to generate reports for business development planning
- Call Monitoring, Training, Regular feedbacks for the team
- Generated 1cr+ Revenue in a quarter individually
- Generated 2cr+ Revenue in a month as Assistant Business Development Manager
Senior Program Advisor
Great Learning
Gurgaon
11.2021 - 04.2022
- Email Marketing using Leadsquared
- Research and Strategy for Marketing Campaigns
- Revenue generation through Sales
- Maintained records of all activities associated with the programs in accordance with organizational guidelines.
Team Coach/ Master CCP
American Express
Gurgaon
01.2020 - 09.2021
- Developed training and exercise programs to meet individual requirements and team play strategies
- Email marketing
- Customer service and upselling
- Call Monitoring and improving Call Quality for the team
Technical Support Executive- 2
Concentrix, Microsoft
Gurgaon
10.2018 - 01.2020
- Provided technical support to customers via phone, email and online chat.
- Monitored ticketing system for incoming requests from customers requiring assistance with their products or services.
- Assisted customers with troubleshooting network connectivity issues on their computers or other devices.
- Conducted remote sessions using remote access tools to investigate system errors.
Education
Bachelor of Technology - Electronics And Communications Engineering
KCNIT
Banda, India05-2014
Senior Secondary School -
St. Mary's Sr. Sec. School
Banda, India04-2010
Secondary School -
St. Mary's Sr. Sec. School
Banda, India05-2008
Skills
- Leadsquared
- Planing Implementation
- Sales (B2B, B2C)
- Good Communication
- Team management
- Contract Negotiation
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Assistant Business Development Manager
Coding Ninjas
04.2022 - 05.2023
Senior Program Advisor
Great Learning
11.2021 - 04.2022
Team Coach/ Master CCP
American Express
01.2020 - 09.2021
Technical Support Executive- 2
Concentrix, Microsoft
10.2018 - 01.2020
Bachelor of Technology - Electronics And Communications Engineering
KCNIT
Senior Secondary School -
St. Mary's Sr. Sec. School
Secondary School -
St. Mary's Sr. Sec. School
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