Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Shreyas Singh

Buisness Analyst- Restaurant Growth
Lucknow

Summary

  • Dynamic Business Analyst Manager with 5 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.
  • Results-driven Team Lead accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Client Relationship.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  • Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

TL Buisness Analyst

Zomato Private Limited
Lucknow
01.2022 - Current
  • Maintained energy and enthusiasm in fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • I managed my own accounts with a four-person team reporting to me.
  • A turnover of nine lakhs from the team and a personal contribution of four lakhs from my accounts.
  • Tracking the city P&L and all accounts assigned to my team.

Buisness Analyst Restaurant Growth

Zomato Private Limited
lucknow
04.2021 - 12.2022
  • Drive Insights from the existing Accounts Understand through data, the performance of The accounts
  • Set parameters design specific to accounts Improve the performance of assigned accounts By providing solutions through data mining
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Contribution to 6 lakhs marketing revenue from allocated accounts.

Account Manager

Zomato Pvt. Ltd.
Lucknow
11.2018 - 04.2021
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Developed pipeline to monitor sales progress and boost company revenue.
  • Developed innovative and creative sales pitches to expand prospect understanding of company.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Incremental revenue generation of 3 Lacks month on month
    basis through AdSales.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.

Key learning's – Negotiation Skills; Handle Escalations; Delivering in a Time bound Environment.

Customer Relationship Executive- Corporate Sales

Thomas Cook India Limited
Bangalore
11.2016 - 04.2018
  • Work Order Management
  • Corporate Sales
  • Business operations
  • Implant Team Lead.
  • Single Point contact for Invoice submission and escalation. Worked with the clients to establish the work order system and Streamline payment initiations.
  • Engaged in sales negotiations and conversions of prospective client companies.
  • Completion of product sales in a B2B environment.
  • Handled implants and procedures in accordance with RBI guidelines.

Education

Bachelor of Science - Hotel Administration, Relationship Building

Institute of Hotel Management
Kolkata
07.2013 - 08.2016

Skills

    Team Handling

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Hobbies

Cooking, travel, music.

Timeline

TL Buisness Analyst

Zomato Private Limited
01.2022 - Current

Buisness Analyst Restaurant Growth

Zomato Private Limited
04.2021 - 12.2022

Account Manager

Zomato Pvt. Ltd.
11.2018 - 04.2021

Customer Relationship Executive- Corporate Sales

Thomas Cook India Limited
11.2016 - 04.2018

Bachelor of Science - Hotel Administration, Relationship Building

Institute of Hotel Management
07.2013 - 08.2016
Shreyas SinghBuisness Analyst- Restaurant Growth