Shriti Jha
Gurgaon
Summary
Tenacious Caller with proven history of success in connecting with potential customers and making sales. Expert in both cold and warm calling to promote products, set appointments and complete deals. Maintains excellent call control and consistently persuades customers to make favorable decisions.
Overview
1
1
year of professional experience
Work History
Telesaler , telecaller
Satya timber and traders
Gurgaon
07.2025 - Current
- Conducted outbound calls to promote home care products and services.
- Assisted customers with product inquiries and provided detailed information.
- Recorded customer interactions in the company database accurately.
- Followed up on leads and scheduled appointments for sales representatives.
Senior Education Counselor
SVR CAD EXCELLENCE CENTRE
Gurgaon
01.2025 - 06.2025
- Guided students through course selection and enrollment processes
- Provided personalized counseling to support student academic goals
- Assisted in developing student career plans and educational pathways
Telecaller
Shine and aroma home care products
Gurgaon
06.2024 - 11.2024
- Managed inbound calls to assist customers with product inquiries.
- Provided detailed information about home care products to potential clients.
- Recorded customer interactions and feedback in the CRM system.
Education
Bachelor of Computer Applications With Honours -
IGNOU
Gurgaon , India 08.2025 - 09.2025
Skills
- Customer service
- Data analysis
- Project management
- Software development
- Communication skills
- Problem solving
- Team collaboration
- Time management
- Follow-up calls
- Customer engagement
- Product knowledge
- Call control
- Lead management
- Outbound and inbound calls
- Business development
- Sales support
Timeline
Bachelor of Computer Applications With Honours -
IGNOU
08.2025 - 09.2025
Telesaler , telecaller
Satya timber and traders
07.2025 - Current
Senior Education Counselor
SVR CAD EXCELLENCE CENTRE
01.2025 - 06.2025
Telecaller
Shine and aroma home care products
06.2024 - 11.2024