Shrushti Mankumbare
Mira Road,MH
Summary
Experienced in marketing and leadership, with a strong ability to adapt to various organizational cultures. Expertise in psychology applied to fostering positive work environments and enhancing team collaboration. Demonstrated success in client servicing, including lead generation, personalized presentations, and new business acquisition. Proficient in client retention, content management, and facilitating effective communication between clients and teams.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Client service Executive
De Works Communications
Mumbai, Maharashtra
09.2025 - Current
Proposed creative ideas to clients and gathered comprehensive briefs for team alignment. Ensured clear communication of client expectations, enhancing project delivery accuracy. Exhibited leadership skills while collaborating with the team to improve efficiency. Tailored presentations to foster strong client relationships and encourage repeat business.
Participated in LIC shoots, contributing to effective on-site production management. Built rapport with clients, positioning services as first choice for future needs.
Front of the house team member
YO! Sushi
Edinburgh , Scotland
05.2023 - 08.2024
Interacted with customers to enhance dining experience and address inquiries. Maintained cleanliness and organisation of front-of-house areas. Supported team members to promote efficient service delivery.
Processed payments accurately to facilitate smooth transactions. Fostered a positive atmosphere to encourage customer satisfaction.
Education
Postgraduate Degree - Business Psychology
Heriot-Watt University
Edinburgh, Scotland 01.2023 - 11.2024
BA hons psychology - Psychology
Thakur Ram Narayan College of Arts and law
Mumbai UniversitySkills
- Lead Generation
- Client Servicing
- Presentation Design & Proposal Decks
- Communication & Team Coordination
- Production Coordination for Ad Projects
- On-Ground Shoot Management (LIC and others)
- Creative Ideation & Briefing
- Client relationship management
Accomplishments
- Published an article on Generational Trauma in Journal of well-being.
Languages
English
Fluent
Hindi
Native
Marathi
Native
Chinese (Mandarin)
Beginner
Certification
- IELTS certified
Awards
- Adolescent Mental Health in the 21st century, Supported by Bombay Psychology Association (BPA), Certificate of Participation, 10/10/18
- Youth Mental Health: Contemporary Complications, Certificate of Participation, 08/27/19
Community Service
Buddy Foundation
[11/2022 – Present]
- Established a self-funded foundation to care for and feed approximately 180-200 stray dogs daily.
- Organized awareness campaigns and involved local communities in animal welfare initiatives.
- Fostered and rehabilitated stray animals, including 9+ cats and multiple dogs.
- Managed finances, logistics, and outreach programs to sustain the initiative.
Websites, Portfolios and Profiles
www.linkedin.com/in/shrushti-mankumbare-7a2930294
Hobbies and interests
- Reading is one of my hobbies, and I have a particular appreciation for the work of Jane Austen.
- Dancing and cooking are other hobbies I enjoy, as it provides a sense of catharsis, especially when I'm feeling lethargic.
Career goals
- My career goals are clear and fulfilling. I aspire to secure a stable position with a strong income, ensuring both personal and family well-being. I envision growing within the organization I work for, gaining recognition through hard work
Timeline
Client service Executive
De Works Communications
09.2025 - Current
Front of the house team member
YO! Sushi
05.2023 - 08.2024
Postgraduate Degree - Business Psychology
Heriot-Watt University
01.2023 - 11.2024
BA hons psychology - Psychology
Thakur Ram Narayan College of Arts and law