Summary
Overview
Work History
Education
Skills
Languages
Timeline
Shubha M

Shubha M

Store Manager
Bangalore

Summary

Accomplished Store Manager with a proven track record at Flaunt Salon and Spa, excelling in inventory and staff management. Expert in enhancing customer satisfaction and streamlining operations, demonstrated through significant improvements in efficiency. Skilled in POS systems and team building, adept at fostering positive customer relationships and driving results.

Overview

5
5
years of professional experience

Work History

Store Manager

Flaunt Salon and Spa
Vijaynagar, Bangalore Karnataka
09.2023 - 06.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.

Assistant Store Manager

Mischief Retail Pvt Ltd
Hassan,Karnataka
09.2019 - 07.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Education

Commerce

SRI C K S Girls High School And Om Sai Accademy , Hassan, Karnataka

Skills

Systems and software programs

Languages

Kannada
Advanced (C1)
English
Intermediate (B1)
Hindi
Advanced (C1)

Timeline

Store Manager - Flaunt Salon and Spa
09.2023 - 06.2024
Assistant Store Manager - Mischief Retail Pvt Ltd
09.2019 - 07.2023
SRI C K S Girls High School And Om Sai Accademy - , Commerce
Shubha MStore Manager