SHUBHA RAO
Senior Product Compliance Associate
Bangalore
Summary
Product Compliance professional with 8+ years of experience in e-commerce compliance operations, catalog quality, seller performance, and regulatory risk management. Extensive expertise in Dangerous Goods (DGR) classification, hazmat labeling, and global regulatory compliance. Proven experience ensuring product safety and compliance with international standards including IATA, IMDG, and DOT regulations across product categories such as electronics, batteries, cosmetics, aerosols, and consumer goods. Skilled in compliance audits, product risk analysis, regulatory documentation, and stakeholder collaboration to maintain high standards of product safety and operational efficiency. Strong analytical capabilities with proficiency in Microsoft Excel and experience supporting machine learning product classification initiatives.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Senior Product Compliance Associate
Amazon Development Centre Pvt. Ltd.
05.2017 - 01.2024
- Performed manual product classification across Amazon marketplaces in accordance with IATA Dangerous Goods Regulations (DGR) to ensure safe transportation and regulatory compliance.
- Conducted hazardous materials classification for product categories including electronics, batteries, aerosols, cosmetics, and consumer goods.
- Managed BLR ticketing processes to resolve product compliance issues raised by sellers and vendors.
- Handled Extended Producer Responsibility (EPR) classification escalations to correct misclassification for non-electronic products.
- Created and maintained policy rules for product storage and transportation using internal Decree UI tools.
- Assisted with manual classification activities supporting Extended Producer Responsibility regulatory compliance.
- Participated in MYC String Management operations including auditing and preparing daily, weekly, and monthly compliance reports.
- Resolved escalated compliance issues through coordination with internal teams, global stakeholders, and program managers.
- Mentored team members in writing PRW rules for storage and transport while ensuring adherence to data quality standards.
- Reviewed machine learning datasets (EAP Hummingbird) to classify hazardous products including batteries, electronics, and aerosols.
- Supported data gathering and automation initiatives related to machine learning and robotics programs.
- Partnered with global compliance teams and internal stakeholders to improve compliance visibility and mitigate product safety risks.
SEO Analyst
G R Infocom Pvt Ltd.
04.2015 - 05.2017
- Improved website search rankings through strategic on-page and off-page SEO optimization.
- Conducted keyword research and optimized website content to enhance search engine visibility.
- Managed directory submissions and blog creation to improve digital presence.
- Optimized social media accounts across platforms including Facebook, Twitter, and LinkedIn.
- Created XML sitemaps and configured robots.txt files to improve website indexing.
- Monitored website traffic and performance using Google Analytics and Webmaster Tools.
- Conducted competitor analysis to refine SEO strategies and improve search rankings.
- Generated reports tracking website traffic, keyword performance, and SEO progress.
Education
Master of Science (M.Sc.) - Computer Science
Mangalore University
01.2013
Bachelor of Computer Applications (BCA) - undefined
SDM College
Dakshina Kannada01.2010
Skills
Compliance & Regulatory
Product Compliance Operations
Dangerous Goods (DGR) Classification
Hazmat Classification & Labeling
Product Safety & Risk Assessment
Extended Producer Responsibility (EPR) Compliance
Regulatory Documentation & Compliance Reporting
Compliance Audits & Quality Assurance
Catalog Review & Marketplace Policy Enforcement
IATA / IMDG / DOT Regulatory Standards
Microsoft Excel/Word/Powerpoint
Google Analytics
Data Analysis & Reporting
Accomplishments
- Received recognition for maintaining high compliance standards across multiple global marketplaces.
- Awarded “Rising Star” for achieving 100% quality and productivity in Extended Producer Responsibility (EPR) compliance.
- Took ownership of PRW storage rule management and MYC onboarding operations during process transition phases.
Timeline
Senior Product Compliance Associate
Amazon Development Centre Pvt. Ltd.
05.2017 - 01.2024
SEO Analyst
G R Infocom Pvt Ltd.
04.2015 - 05.2017
Bachelor of Computer Applications (BCA) - undefined
SDM College
Master of Science (M.Sc.) - Computer Science
Mangalore University