SHUBHA SHARMA
Noida
Summary
Dynamic Business Analyst with proven expertise at Dabster SoftTech in requirement gathering and stakeholder management. Successfully led teams to deliver low-code solutions, enhancing project efficiency. Skilled in Agile methodology and client relationship management, driving business growth through effective communication and strategic documentation.
Overview
8
8
years of professional experience
Work History
Manager Business Analyst
Dabster SoftTech
Mohali
05.2020 - 11.2022
- Managed client relationships while leading teams to deliver projects efficiently and achieve business objectives.
- Collaborated with business teams to gather requirements and translate them into low-code solutions.
- Managed a team of Business Development Executives (BDEs), conducted performance evaluations, and coordinated with clients for requirement gathering.
- Created BRDs, FRDs, user stories, and test cases in line with Agile methodology.
Business Analyst
Dabster SoftTech
Mohali
08.2017 - 04.2020
- Conducted requirement gathering sessions with clients via chat, IM, and calls.
- Prepared business and functional requirement documents (BRD, FRD), use cases, and test cases.
- Translated client requirements into user stories to support Agile projects.
- Acted as a liaison between stakeholders and technical teams to ensure smooth delivery.
Business Development Executive
Hocrox Infotech Pvt Ltd
Mohali
02.2015 - 08.2017
- Generated new business through online portals like Upwork, Freelancer, Fiverr, and PPH.
- Managed strategic client relationships, negotiations, and proposals.
- Created effort estimations, project documentation, and proposals aligned with client requirements.
Education
Master of Business Administration -
Himachal Pradesh University
Shimla01-2016
B.Tech - Computer Science
Himachal Pradesh University
Shimla01-2014
Skills
- Requirement Gathering & documentation
- Stakeholder management
- Leadership and Teamwork
- SDLC & Agile methodology
- Presentation skills
- R&D Documentation
- Customer acquisition
- Proposal BRD, FRD creation
- MS Office (PowerPoint, Excel, Word)
- Use case & User Story creation
- Functional & non-functional requirement analysis
- Project management
- Client relationship management
- Effective communication
Accomplishments
Recognition Award, Awarded for outstanding performance in Sales, Revenue, project delivery, teamwork, customer service.
Projects
- Healthcare App - Patient & Doctor, Defined requirements for appointment booking, patient management, and telemedicine features. Created BRDs, user stories, and process flows to ensure compliance with healthcare standards. Coordinated with developers and UI/UX team to deliver an intuitive interface for patients and doctors.
- Taxi Booking & Ride-Sharing Application, Gathered requirements for ride booking, GPS-based driver tracking, fare calculation, and online payments. Developed wireframes and functional specifications for seamless user and driver journeys. Facilitated UAT and resolved requirement gaps before deployment.
- Educational / E-Learning Platform, Captured requirements for student enrollment, course modules, live classes, and progress tracking. Coordinated with development team for LMS integration and teacher-student collaboration tools. Ensured platform met accessibility and usability standards.
Timeline
Manager Business Analyst
Dabster SoftTech
05.2020 - 11.2022
Business Analyst
Dabster SoftTech
08.2017 - 04.2020
Business Development Executive
Hocrox Infotech Pvt Ltd
02.2015 - 08.2017
Master of Business Administration -
Himachal Pradesh University
B.Tech - Computer Science
Himachal Pradesh University