Shubham
Delhi
Summary
Resourceful Desktop Support Engineer known for high productivity and efficient task completion. Possess specialized skills in system troubleshooting, network configuration, and software installation. Excel in problem-solving, communication, and teamwork, ensuring smooth IT operations.
Overview
1
1
year of professional experience
Work History
Desktop Support Engineer
DOTLINE IFORMATICS PVT.LTD
11.2023 - 02.2025
- We are handling identify and resolve problems with a laptop's motherboard or other internal circuitry at the component level
- To locate and fix errors, it entails dealing with individual chips, integrated circuits (ICs), and other electrical components
Education
Diploma - Computer for Business Applications
DICS
01.2022
Diploma - Technical of Laptop Chip Level Technologies Hardware/ Software
HI-TECH
01.2022
12th -
CBSE Board
Delhi01.2019
10th -
NIOS Board
Delhi01.2017
Skills
- Ability to do hard and smart work
- Circuit troubleshooting
- System diagnostics
- Hardware installation
- Customer service
- Inventory management
- Problem resolution
- Time management
- Customer communication and empathy
- System performance assessments
- Incoming call management
- Multitasking and prioritization
- Technical issues analysis
- Quick learning ability
Languages
- Hindi
- English
Personal Information
- Date of Birth: 01/21/00
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Desktop Support Engineer
DOTLINE IFORMATICS PVT.LTD
11.2023 - 02.2025
Diploma - Computer for Business Applications
DICS
Diploma - Technical of Laptop Chip Level Technologies Hardware/ Software
HI-TECH
12th -
CBSE Board
10th -
NIOS Board
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